Almost everything

Lack of privacy fit to glass sliding door on wc

Renovated nicely and clean. Sauna, steam bath and jacuzzi free Prices at restaurant and bars are good. Staff friendly.

super staff, location and rooms. Directly in the beach and the promenade.

Great breakfast and dinner buffet, great location

The beds are ridicilous, mine had wheels in two bed premium room. Way overpriced rooms for what you get.

Super rooms and staff. My favourite hotel.

Location

Be careful, when you pay for front sea view room, which is more expensive than side sea view, we payed almost 700e for front view and when we came, we were told, that front is full with german tourists and they gave us side one and they told us, that for them it's the same category. No it's absolutely not! And also the room was too small for 2 persons. Then I don't know why on Booking you can choose which type of room do you want and mainly, for which you pay. It was a surprise for my mum and you ruined it all. "Thank you"..Never ever..

My only option when coming to Palma... best service, rooms and best team ever.

close to the airport. great location and staff, including cocktails at the pool. a lot on offer for breakfast, but….

the pillows were terrible, shower and bathroom was still dirty. worst of all was the breakfast. scrambled eggs tasted like packet eggs, juices were terrible.

friendly, clean and great location

nothing

great location and lovely staff

amenities were a bit small/sparse

The location was great, walks right out to the beach. The room was comfortable and of decent size. The breakfast buffet was good. The little indoor heated pool and sauna area was a plus. It was adult only, so no kids crying and running around but definitely a lot of seniors.

Wish the sauna and indoor pool was open all the time.

Excellent facilities and room. staff were all friendly and welcoming. The indoor pool was very good. The prices were not too expensive The food was tasty and fresh. The area is a little mixed with some good shops.

The outdoor pool was not heated.

The breakfast was excellent and exceeded my expectations.

The location is good

The reception old guy was there is arude man! I asked for a twoel before I go to the suana then he started yelling that you should have asked before not now,which was a really wierd !! The room has no privacy at all ! The terrace was shared with the other rooms! So I have asked for other room. And the sound you can hear everyone around talking !

clean, modern, good location

great location, good spa area, super breakfast buffet

The property is great!!!! the Spanish public transport system is lacking of good communication and information, but hotel staff is very helpful

Indoor Spa and pool. Very accessible to everything like beach and transportation.

Jesus and Sebas were so welcoming and accommodating. The restaurant staff were exceptional. Staff were always replenishing fresh foods both at breakfast and dinner. I traveled alone ..had been to Palma 30 years ago and I have many fond memories. Bar staff always made me feel welcome.

a few things need to be updated.

Almost everything. The hotel is very nice, people who work there try their best and are very friendly and helpful. The location is superb, right on the beach, beach is fantastic, my room was facing the sea with a nice sun terrace and your own sun beds, breakfast is just exceptional, tasty and a lot of options, facilities are nice, big enough pool, comfy sunbeds, SPA area is small but as it was the end of the season I didn't feel it's over crowded (could be though I guess), bus stop right behind the hotel, few steps away, they give beach towels and bathrobes for free, all is in good condition, comfy beds and pillows. Tea coffee in the room. Only positive impression and totally recommended.

I didn't put 10 even though I was ready because of a couple of things: room is quite small, enough for 1 person, but for 2 - hmmm, not fun. There was only 1 small trash bin in the bathroom, guests could benefit from having another one in the room as it usually are in the hotels. And the last but huge minus for me - it's not hotel's fault but I believe they could think about doing something here and it could be a huge benefit for them: limit smoking areas (like to set up smoking areas only outside including outside their rooms and balconies). I know it's allowed to smoke everywhere in Spain but come on, some people just don't care about others. They smoke non stop at the beach, they smoke non stop by the pool, and they smoke non stop on the shared terrace where all sunbeds are. Some people say they have the right to do that but people who don't smoke have the right not to breath all this disgusting smoke, passive smoking is very unhealthy as well. You come to enjoy and breath fresh sea air and instead of that you breath only smoke all around you. With the wind it's coming everywhere, you can't hide. And this ruins all the good experience in this nice hotel for me unfortunately.

location

Old, tired, smelled bad, bathroom door did not close

Nice hotel right on the seeshore. Delicious breakfast and dinner. Very kind and helpfull stuff.

A direct gate between the pool area and the shore would be nice. If someone wants to go back to the pool after swimming in the see ( I mean wet and sandy) it was not necessary to go through hall of the hotel.

Location great, breakfast was very good, excellent variety. Staff were extremely friendly and helpful.

You fell welcomed and surrounded by smiles and friendliness from the very beginning. Location is amazing, just in the beach and the sea side promenade. And breakfast is just excellent.