Access into geneva via tram Beds were comfy

Room not clean and signs of mould in one corner. Also the hotel had all these people with dogs in the hotel for a dog show so they were barking in the evening and morning...

the staff are very helpful and very friendly the most staff memeber that stood out was Cena. he was absolutely amazing and helped us in every way possible. he sorted out our travel went above and beyond and was always there to go the extra mile! Cena deserves a raise! he is an absolute asset to Ibis such employees are very valuable to businesses and are the reason why people give such positive feedback and make thier stay that much better!

N/A

booked last minute while traveling from Italy to France close to motorway so didn’t take long to get back on in morning. Seemed like a safe location.

Room was very basic quite dated but relatively clean was ok for one night. Car park was very small and all spaces taken but staff helped and allowed me into underground car park.

Air conditoning was saviour. Pancakes at breakfast were what I needed. Tram stop was close to the hotel which made easy travel to Geneva and back.

Nice bedroom and bathroom. Wonderful staff

No amenities in the room. When I asked for toothbrushes, they only had 1. We were 4 (lost toiletries bag)

Easy to get there from Geneva by train or tram (line 17 to Annemasse). Using the tram you only walk about 100 meters.

Electrical outlet did not work, had to charge my phone in the bathroom.

I like the colors, the tidiness and the friendly staff

The bathroom could use a bit more space for toiletries

Ok hotel. Simple but ok.

The 3rd bed in the family room was horrible.

cleanliness and staffs are friendly.

nothing all good and reasonable price.

It’s the best breakfast

Nothing , but bed was so bad

Should have kettle and tea coffee facility in the room

The size of the room the view the staff the location the bathroom

The place is clean amd has nice breakfast which was from 6 to 10, so you can come and have coffee, bread, cheese, boiled eggs, yogurts.

The room doesn't have electric kettle, which would be a good addition.

The location is good and quite close to a tram station that takes directly to geneva. The staff are excellent and helpful. Inspite of parking issues, they attended to it and gave ideas to resolve problem.

The bathroom was quite stinky and the staff attended to it with care. They gave us a similar room which was better. The sinks and bathtubs weren’t clean and needs some upkeep . On day 2, the room was attracting a lot of smoke smell which probably was coming from outside.

Really great breakfast selection. - basic but good choice Room was bright handbag enough for our quick overnight stay All the hotel staff were very nice

Parking was awkward to find and space very small

location

I was charged for two nights , I only stayed one night, after several emails and one phone call I’m still waiting for 75€ refund , very disappointed with that, can booking.com help? how can I get my money back? please help

room size

breakfast