Excellent location, friendly staff, clean.

It has a bad mosquito infestation. They are everywhere. We were badly bitten and were kept awake by the buzzing. Our room was really very small for two people.

Good location , clean

Brilliant location and lovely entrance and reception area.

No air conditioning, so we left the bathroom window open and we’re eaten alive by mosquitos

Beautiful room with a gorgeous outlook onto the church. Lovely staff. A fantastic hotel!

Nothing

Receptionist - super helpful and knowledgeable. Check in process very easy, traditional room keys (a key to the old school approach within the hotel)

Car parking was provided in the local multi storey car park only 200 m away. Unfortunately the entrance to the car park was closed along with a number of streets . This meant that car parking turned out to be more complicated / stressful than necessary. If you need car parking - well worth asking in advance which entrance to use and are the roads closed

Central location competitively priced. Also will provide a kettle and cups if you ask for them.

Room a bit small and we couldn't adjust the heating

Location is excellent. Hotel is very nice decorated. Really nice. My aunt had a very good bed in her room, my bed in my room was not that good; a little bit to tough. The rooms are small, but that’s what you can expect in a city-hotel. And everything was in the room, the sink, the douche, the toilet, so what else do you need. Breakfast was excellent. Staff was also very nice.

There was no facility to make tea or coffee in the rooms.

Good central location close to pedestrian shopping area and a covered parking (a bit grubby). Small room with basic furniture. If’s a cute classical hotel with a lovely cage elevator, but a number of things need to be better if I’d stay again.

Construction works started at 8 am, too loud to sleep through. Hotel totally scaffolded in January 2023, so workers outside your window at crack of morning. Couldn’t get the internet TV to work, nor the phone in the room. You need to re-enter a code and email every time you reconnect to internet (also not very fast). Night receptionist couldn’t get us an extra duvet. Found short hairs on the duvet, which is never reassuring. Very thin curtains so bring an eye mask if you’re light sensitive. Rooms not sound proofed. Water takes a while to get warm. We had a room with bath, so you had to sit to shower or hold the shower yourself.

well positioned very clean and comfortable

nothing really

Comfortable hotel in the very centre of a lively Flemish city. Lille was a positive surprise as a French city with so many Flemish characteristics. All shopping possibilities and monuments nearby.

The breakfast room was a bit narrow, but the staff managed amazingly well guests into positive experiences. So ultimately a positive score

Pleasant staff. Great to have option of kettle in room. Great location. Clean. Nice to have a bath especially in December.

Room was quite noisy. Could hear people in adjacent rooms. Ear plugs helped.

The bed was smaller than expected

very central but extremely quiet location next to the church and shopping streets. This is potentially the best location available.

The only drawback in our room with a double bed was the access to the shower is sideways and the shower is dark and could do with a solid glass screen. However this is not a dealbreaker but it would be a big problem with very big people.

The location is very central and the hotel aesthetic is lovely.

Run down hotel , clean but obsolete. Bed room and bathroom clean . Location very central and convenient

Needs refurbishment

Nice location! Good beds, real bath.

The walls of our bedroom were a bit thin.

too small

Wonderful hotel with typically charming French feel, run with care and attention by staff who were interested in providing a good experience. Breakfast was wonderful. Also liked the bed linen which was clean and soft cotton without smelling of any fabric conditioner. Beds comfortable. Very well situated within walking distance of both main railway stations, with heavy suitcases. Generally a quiet ambience at night. ( helps when you want a good nights sleep ! ) .

Unfortunately one our two rooms ( overlooking the rear of the hotel ) did attract some mosquitos in the night with the window open. At reception mosquito traps were avilable if you asked but we failed to ask and it was a one night stay.

Location, hotel, staff and rooms were nice.

The room was warm. THere is no air-condition. You can open your window, but the street and the square opposite the church are noisy