The shower had good pressure.

The bathroom was a bit on the smaller side.

The receptionist was very polite and was trying to help as much as he could

Clean but everything was old and worn out, including bed sheets, carpets and towels, looked like used for ages. The internet was very slow and constantly interrupted. The stuff didn't look after for supplying a new toilet tissue or soap in the bathroom, sugar and milk for coffee or tea. The TV didn't have good area if at all, and was with bad quality pictures. Sometimes the heating was forgotten off and it needed time to get warm or having hot water, after questioning the stuff. The cost is too much for such bad quality 👎

Bed, Room, complimentary coffee etc-there were 8 coffee, 6 tea, 8 milk

reception opens 3pm- had to walk about for 30 mins, but I had told them I was arriving later than 3pm. How to use door card to work elec was not explained, and was not obvious to me.

Blinds are faulty in most rooms......

location

no staff to contact. phone didn’t work in room.

Location fabulous did not have breakfast

Nothing perfect stay

clean and tidy - staff helpful

check in slow

Located at the rear of the property, no traffic noise. Good bathroom, shower v.g.

Springs to powerful on the room doors, banging through the night, WiFi very poor, off and on with mobile, unable to access on the laptop. Furniture dated, beds seen better days.

clean

The room was very nice and not far from the centre.

Struggled to find the entrance. Booking.com said number 50 and it's not called gateway express on the main sign which was confusing. It just says gateway.

Room was ok.

Reception was supposed to be open until 10.30 p.m. but was closed at 10.15. Very badly signposted - took a while to find the hotel in the dark. Reception was at No. 42 but our room was at No. 50. Had to walk in the rain from one house to the other. No mention when booking that the horel was some 6 different propertioes in a row on th street.

Nothing

Dreadful customer service & substandard room.

Location

Check in time, earlier check in would be good

the room was Cosy.

the bed was awful the mattress the springs. woke up with a bad back.

All round value for money. The exterior was a bit off putting which is being refurbished but inside was comfortable and clean

To expensive for one night.