Stunning pool and scenery! We were two of four people in the hotel and the staff were very attentive! If you want an escape from everything it’s a good a place! We had the bungalow which was a nice bit of extra space!

The shower and bath were faulty. Construction work on the bar which we were not informed of. Not easy to get out of the hotel so something to consider if you want to wander out for dinner etc.

The view from the deck

Worst place I have ever stayed at !! Terrible in every way . They never answer the phone when you try to ring to get picked up as it’s a long steep dusty hill . No hot water for 4 days then they had to move me to another villa . Air con is poor and it took two days to get a fan . No curtain at front door so anyone can see you in the bed . When I asked for drinking water it took 30 mins most times to get my bottles filled and one day they ran out of drinking water . Internet continues to drop out . I spoke to Marrianne the manger and she offered me one free meal in compensation. . If you think this is untrue then read other people’s reviews .

Very difficult to find anything good to say about this place. Visually it looks nice from certain angles but that's it, and this doesn't even carry to the whole place.

I often shrug off some bad reviews thinking it can't be that bad, but genuinely this hotel is the worsts I have experienced and feels like a complete tourist trap. Location: It's badly located on top of a hill around 25 mins from El Nido town, the area is a building site with nothing else around. Taxis, TukTuks etc. won't go up the hill so you will likely have to walk up at some point. This is essentially a 10-15min Uphill walk on a rocky path. They state 5min somewhere which is hugely unrealistic, it's a 10-15 min uphill trek. Instead of running complimentary shuttles to El Nido Town, they capatilise on the fact you are stuck by charging you 10x the local taxi rate to use their 4x4, they also have only one which you will be competing for with other guests and I had to wait 3 hours to be picked up when using it. The round trip cost to El Nido Town is 30 USD (Should be 3 USD in a tuktuk) Given you are on a hill with nothing else around, you will likely be forced to use this service. Facilities: The hotel itself has a small pool, restaurant and 5 rooms. You may think on the images it looks nice, this is completely superficial and you quickly find out it is tired and impractical. The restaurant is open and has no aircon, the food is expensive and of poor quality compared to El Nido Town, you also aren't allowed to bring food or drink from outside and again given the poor location will be forced to eat there. No fridge, dirty rooms, ant infested and mouldy. Had to pay for drinking water also. This is the only place in the philippines I got food poisoning also. Staff were rude and unhelpful, rooms had no curtains so you can see the bed from outside, and the bathroom had a seethrough netting. Staff lingered outside rooms which added to this made us feel uncomfortable. They also charge everything to the room but wouldn't give me receipts so I had to take their word for the cost.. Also no wifi in rooms, and poor wifi in the main part.

The service and the staff. The best example of Philippinos kindness.

The access to the hotel and the food. Basically you can't access the hotel with your own car or bike. you need to climb a narrow vertical dirt track full of rocks. impossible to do without a powerful 4x4 car and a advanced driving skills. The access to the hotel turns the visitor prisoner of the hotel transportation system. They pick you up downhill to take you to the hotel. you cannot go by yourself. Once you are at the hotel, you must pay their transportation fees to go the beach, otherwise you are stuck at the hotel. they charge 70€ for a back and forth ride to Nacpan Beach, which is 20mn away. We had dinner on the first night and one member of our delegation got sick for 3 days (foodborne disease, diarrheas). The breakfast is super simple, 2 pancakes and fruits. You cannot consider Ahana a restaurant, because there is no chef in the kitchen. just homemade basic food.

Tutto, posto delizioso e curato nei minimi dettagli, staff accogliente e professionale, colazione super. E’ un po’ isolato, ma e’ uno dei suoi punti di forza maggiori, il centro di El Nido non e’ molto bello.

Nulla.

La vue de l’hôtel ainsi que la vue de la chambre est magnifique c’est d’ailleurs ce pourquoi nous avons réservé.

L’emplacement n’est pas adéquat, l’arrivé est impossible autrement qu’avec le Pick Up de l’hôtel. Alors effectivement ils peuvent venir vous chercher en bas de la longue pente une seule fois avec vos valises et ceux gratuitement. Néanmoins, lorsque vous souhaiterez aller découvrir El Nido ou tout simplement sortir il vous faudra reprendre ce même Pick Up et ils vous factureront assez cher la prestation. Après 22 heure plus de Pick Up, donc vous prendrez un Tuk-tuk qui vous posera en bas et vous monterez une pente en terre, pleines de cailloux pendant 15 minutes dans le noir. Si, vous décidez comme nous de passer une journée à l’hôtel, vous paierez cher vos repas, vous attendrez 1 heure 30 pour une salade César et vous ne serez pas servie en même temps. En ce qui concerne la chambre, elle est très belle, mais ne vous attendez pas à avoir de l’eau chaude. Nous avons appeler la réception à chaque fois pour demander l’eau chaude, apparemment ils devaient s’en occuper… Pas du tout. En bref, cette hôtel ne vaut pas du tout son prix, vous vous réveillerez juste avec une belle vue, le reste c’est plus que décevant. Rien n’est à la hauteur de la facture.

Property is on the top of the hill which gives you the view and solitude, I specially loved that there’s only 5 rooms so 90% of the times, it’s all private to us. The finishings of the resort gives that luxurious feeling. Staff were AMAZING, they go beyond their duties, always with a smile on their face and tried to help us more than onces (we were injured in a previous island), they even offered to help me do my luggage which I think is super sweet. They also ask you for breakfast options the day before to have it ready when you tell them to. I think service wise/staff they are 13/10

Food is ok with improvements to make, they will get there as staff is amazing. I think what’s really necessary is to offer service water to the guests to avoid plastic bottles as much as possible. The message about shuttle costs should be evident on the booking page so people are clear about it since the beginning. Also they have a weird playlist of 10 edm and pop songs that they blast all day in their resto-bar swimming pool. We’ve asked them to put the volume lower to have breakfast which staff was attentive enough to the same the next day. What I meant here is to maybe create different playlists depending the time of the day to create a mood, you don’t want the same music in the morning and whilst the happy hours.

Everything was good. We liked the service. The food was also good,

‏but the water pressure was very bad. There was no hot water.