- Location, very close to pavilion mall just 500 meters walking - Spacious room and balcony - The room is close to hill, so mornings with sounds of bird - Easy to commute with Uber Auto Rikshaw - Can easily order via swiggy instamart / zomato

- There is no pantry/breakfast available at the property - Room could be more clean/ bit smelly - There is no number written to connect with reception - Bathroom needs bit maintenance, taps were bit jammed, and window glass were missing.

The location was close to my business meeting venue

Found this property on booking.com within walking distance of my conference venue. However, the Treebo chain is absolute pain in backside to deal with. The booking.com page clearly mentioned that “NO PREPAYMENT NEEDED, PAY AT PROPERTY” yet the treebo chain sent me daily emails (via booking.com), WhatsApp messages as well as Phone calls asking for prepayment pending which the booking will be cancelled. When I dialed the property to address this issue, the receptionist directed me to call the Treebo customer service. On dialing customer service, the stone walled me saying that the Treebo policy mandated prepayment to confirm the reservation. I reached back to customer service at booking.com and they assured me that the reservation cannot be cancelled by the property and I do not need to make the pre payment. However, 7 days before my stay I received booking message from property as well as WhatsApp and automated Calls stating that my reservation has been canceled. Once again booking.com assured me that the booking/reservation is active. Finally when I called property a day prior to my arrival to confirm my reservation, I was categorically told by the receptionist that my reservation no. does not reflect in their system and I should resolve the matter with booking.com as they have not forwarded my reservation to the property. However, customer service at booking.com advised me to trust them and informed that they have escalated the matter with Treebo Luxe Suites. Although I was worried I trusted booking.com who assured me that in case the matter wasn’t resolved they booking into an alternate select accommodation close to the venue. Booking.com advised me to visit the property on the day of arrival and to contact them if I am not accommodated. Thank fully try properly yielded to booking.com and contacted me early morning to say that they had received email from booking.call and that room was ready.

Great location! Very clean surroundings! Good locality! Perfect for family and friends both! Easy access to the city and everything is nearby

Receptionist behaviour was very good and well behaved

Location and amenities are very nice. The space provided is very good for the price and the locality is nice and quiet for a good night's sleep. Linen provided was clean, housekeeping service was prompt when called for, and WiFi was very fast. Would have liked to try their breakfast too, but did not find the time to do so.

Sink didn't drain well but took few minutes to do so. Counter above sink was tilted, so useless. Walls had strange marks and stains on them. A encounter with a tiny bug or two.

Nice, clean and spacious

There was a security incidence at hotel when a man entered inside the female colleague's room in the night. The man knew the locations of the cctv camera's so could not be detected in the camera. The doors of the balcony can be opened from outside. This is a huge issue. Please blacklist this hotel from your site.

Very good location, safe, clean. Rooms are very spacious and very courteous staff. attend to you immediately