Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Beach is wonderful, staff in office very rude upon arrival,room was ok but filthy, greeted to dirty floors,dirty laundry,bathrooms disgusting,needs updating bad.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My family and I had an awesome week at Summerhouse.We made a lot of great memories that our great grands can talk about for years to come.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Summerhouse is a great location with very friendly people. Beautiful beach. Unit 252 needs a complete update! The master bathroom has a strong odor of urine! Bathroom faucets spray all over the place. Beds need new pillows. The sliding glass door is extremely difficult to open. My 8 and 9 year old grandchildren were unable to open. I feel this is a fire hazard! The screen door also needs replaced or at least new rollers.The electric grill doesn’t work. I have rented this unit for 3 years now and these are the same issues I have put on my survey, with no improvements.

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The property was as expected from what we saw in the pictures and read from the reviews. The location of the condo is perfect for getting to the beach.
The condo could use some improvements. The bathrooms are old and dingy. Neither bathroom had a working lock, which I've seen in other reviews and am surprised such an easy fix has not been made. The sliding back door is very difficult to open.
On our last morning we went for a walk on the beach and came back to find that our code to get back in the gate was turned off. We were locked out. This is unacceptable. If you pay to have the unit until 10am then your beach code should work until then.

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The property was as expected from what we saw in the pictures and read from the reviews. The location of the condo is perfect for getting to the beach. The condo could use some improvements. The bathrooms are old and dingy. Neither bathroom had a working lock, which I've seen in other reviews and am surprised such an easy fix has not been made. The sliding back door is very difficult to open. On our last morning we went for a walk on the beach and came back to find that our code to get back in the gate was turned off. We were locked out. This is unacceptable. If you pay to have the unit until 10am then your beach code should work until then.

Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved our unit . The only problems were with the sliding glass door. If you were outside you couldn't open it to get back in the unit . We had to leave a small crack to get out hand through to be able to open it . The other issue was the master bathroom door would not lock. Other than those two things we loved our unit 252.

Rating Details: The property manager was adequately helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We have been coming to summerhouse for many years. We’ve stayed in 252 many times as well. I felt the unit was not as clean as it could be and not sure what Covid cleaning was because it didn’t appear to be much. I brought my own cleaning supplies. The sliding glass door is very difficult to open. The vacuum cleaner does not work. Kitchen need hot pads and several plastic bowls had cracks in them. We love the location of the unit and have reserved again for next. Just wish these few things were fixed.

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My family enjoyed our stay in unit 252. We had a few things that need attention . The sliding door was very hard to open, maintenance came and oiled it , that didn't help ,the guy said the track and wheels needed to be replaced to correct the problem. The oven in the stove needs some work , we tried to bake cookies and biscuits and they would brown on the top like they were done and be raw in the middle and bottom , probably just the element needs replacing .We did see a few roaches in the kitchen area not a lot , the hall bathroom door would not lock , so we had to keep a watch when someone went in to shower. All in All our stay was great , with the exception of the pool in our area being closed for maintenance , which does happen and can't be helped . Things happen. Summerhouse has a great location and has always been family oriented . The front office staff could use more training in the customer service area . But after speaking with the GM and being told we were not the only ones who had problems in that area , I feel that issue will be addressed by the management and quickly.

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our stay was overall good. We had a few issues , Firstly Sandy in the office was rude to almost all our family upon check in. We were not told of the changes to check in before we arrived, so everyone stopped to check in and get our parking passes, she acted like she was just put upon to get up and let us know the procedure had changed . We had the fan go out on our a.c. but it was repaired in a matter of hours , so not to bad , then in the middle of the night the electricty went off from around 2:30 a.m. until around 12:00 or 1:00 that day we were miserable until we could get up and get the kids outside. We had asked for the bushes in front to be trimmed a little bit last year when we left , since we are paying for an ocean view and would like to sit on our patio and watch the ocean , that did not happen . Other than those things everything was good the unit was in great shape and well supplied . The owners of the unit do a great job in keeping it maintained .

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: I’ve stayed in this unit for four years now but I think it needs some serious updating.

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very pleased and will rent this unit again

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Had a good time. This unit has problems. Mold in ceiling in master bath and in vents. Headboards are not in good shape. Kitchen needs to be addressed. The unit as a whole needs to be overhauled.

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We’ve been coming to Summerhouse for many years for our family reunion. It’s always nice to be at Crescent Beach!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great vacation that we enjoy every year!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Love the beach location of Summerhouse. The condo was clean but needs some repairs on broken cabinet doors and poorly working sliding doors to the outside porch.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We love Summerhouse but we are having trouble with not being able to see the beach from our beach front condo. I had the same problem but got it resolved but this year no one would listen even though I spoke with the EPA and the county. I also gave them information of who to contact with the EPA to resolve this for the future. The reason we pay more to have a beach front condo is so we can see the beach but the vegetation keeps that from happening. This has been give to the manager so that all the condos on the beach will have a clear view. Hopefully they will do something about it because there is no reason not to according to the EPA. It is a shame that they don't just handle this instead of the customer having to do this and follow up themselves.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great vacation with beautiful ocean view! Kitchen was well stocked, beds are very comfortable, new couch and loveset are very nice, bathroom updates needed.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Highly recommend , vacation condos(#252,#258) are very clean, roomy,two bathrooms in each, hide a bed in couches(lots of sleeping areas) , plenty of plates,cups, pots,and pans, etc. Pools are heated, and beach only steps away.And most importantly condos were inexpensive. I'm telling you cheaper than a hotel room for 7 days. Family of 10 including my husband and I , was from California and with two condos it was perfect accommodations. Staff was very friendly. This will be our go too every other year. A Blast 👍👍👍

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Loved the location, convenient to beach and pool. My daughter and I ate at several excellent restaurants in St Augustine.I am looking forward to a return trip.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We have stayed at Summerhouse many times and unit 252 is one of the nicest units we've rented. The unit was clean, spacious, and the beds comfortable, which is a priority for us. While unit 252 very nice and we'll try to stay there again, Summerhouse, as a property, is looking a little dated ... could use a some freshening up.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We visited for 9 days over Christmas, leaving on New Years day. The unit was in great shape, and clean when we arrived. The beds were comfortable and the 3bed/2bath layout works well for sharing with family! Very happy to see several good quality patio chairs. Dining table seats 8 which is nice, and the living room furniture is very comfy and the TV is huge! Proximity to pool is a big plus. :)

Rating Details: The property manager was very helpful. The vacation rental was very dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Once again my family rented unit 252 for our Family reunion. We have rented this unit many times. It has been continually dirty. By that I mean dusty and dirty baseboards, dusty lamp shades and ceiling fans. Crawling insects and cobwebs in the corners. There are splatters on kitchen cabinet doors and the tile throughout needs a deep clean. I have hoped it would improve over the years but it has not. We like the location and that it’s a 3 bedroom but at this point may find another unit for next year. Price is now $3000 a week which is hard to stomach. Spoke with Diana in the office about the issues and she was very concerned and said she would take a look and work on it. Not sure much can be done if the owner won’t comply. Except take it out of the rental pool. We’ve been coming to summerhouse for 25 years and will continue to do so.

Rating Details: The property manager was adequately helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We have been coming to summerhouse for many years. We’ve stayed in 252 many times as well. I felt the unit was not as clean as it could be and not sure what Covid cleaning was because it didn’t appear to be much. I brought my own cleaning supplies. The sliding glass door is very difficult to open. The vacuum cleaner does not work. Kitchen need hot pads and several plastic bowls had cracks in them. We love the location of the unit and have reserved again for next. Just wish these few things were fixed.

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My family enjoyed our stay in unit 252. We had a few things that need attention . The sliding door was very hard to open, maintenance came and oiled it , that didn't help ,the guy said the track and wheels needed to be replaced to correct the problem. The oven in the stove needs some work , we tried to bake cookies and biscuits and they would brown on the top like they were done and be raw in the middle and bottom , probably just the element needs replacing .We did see a few roaches in the kitchen area not a lot , the hall bathroom door would not lock , so we had to keep a watch when someone went in to shower. All in All our stay was great , with the exception of the pool in our area being closed for maintenance , which does happen and can't be helped . Things happen. Summerhouse has a great location and has always been family oriented . The front office staff could use more training in the customer service area . But after speaking with the GM and being told we were not the only ones who had problems in that area , I feel that issue will be addressed by the management and quickly.

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our stay was overall good. We had a few issues , Firstly Sandy in the office was rude to almost all our family upon check in. We were not told of the changes to check in before we arrived, so everyone stopped to check in and get our parking passes, she acted like she was just put upon to get up and let us know the procedure had changed . We had the fan go out on our a.c. but it was repaired in a matter of hours , so not to bad , then in the middle of the night the electricty went off from around 2:30 a.m. until around 12:00 or 1:00 that day we were miserable until we could get up and get the kids outside. We had asked for the bushes in front to be trimmed a little bit last year when we left , since we are paying for an ocean view and would like to sit on our patio and watch the ocean , that did not happen . Other than those things everything was good the unit was in great shape and well supplied . The owners of the unit do a great job in keeping it maintained .

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: I’ve stayed in this unit for four years now but I think it needs some serious updating.

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very pleased and will rent this unit again

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Had a good time. This unit has problems. Mold in ceiling in master bath and in vents. Headboards are not in good shape. Kitchen needs to be addressed. The unit as a whole needs to be overhauled.

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We’ve been coming to Summerhouse for many years for our family reunion. It’s always nice to be at Crescent Beach!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great vacation that we enjoy every year!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Love the beach location of Summerhouse. The condo was clean but needs some repairs on broken cabinet doors and poorly working sliding doors to the outside porch.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved our ocean front unit 252. The only downside was the bushes in front was blocking the view of the ocean from the patio unless you were standing up. The whole point of ocean front is the view of the beach and ocean . I am a morning person and love to have my coffee and watch the sun rise over the ocean . Having to standup was definitely not a good expierence . We did ask to have the bushes slightly trimmed to allow us to see the view and it never happened . Other than that our stay was definitely enjoyable. WE love Summerhouse and have been coming for about 30 years.