Mövenpick Resort Waverly Phu Quoc
Resort em Phu Quoc
Resort 5 estrelas
Motivos para reservar
Os hóspedes adoram aquiOs hóspedes dão uma nota máxima a esta propriedade
Cancelamento grátisReembolso total se você mudar de ideia
Inclui itens essenciaisJardim, Piscina, Cozinha ou kitchenette e muito mais
Sobre este resort
Mövenpick Resort Waverly Phu Quoc
O Mövenpick Resort está situado na área de Ong Lang, em Phu Quoc. O Waverly Phu Quoc está situado a 9 km do Pagode Sung Hung, a 11 km do Casino Corona e a 12 km de Vinpearl Land Phu Quoc.
Comodidades
Piscina
Ar-condicionado
Cozinha ou kitchenette
Internet/Wi-Fi
Fumar permitido
Estacionamento
Lavanderia
Varanda ou pátio
Hidromassagem ou spa
TV
Acessível para cadeiras de rodas
Beira-mar ou Orla
Academia ou centro de fitness
Jardim
Ideal para famílias
Mapa de Phu Quoc
Quartos disponíveis
1 Cama king size • 35 m²
Acomoda 4
Você será direcionado para Booking.com para obter disponibilidade e preços
1 Cama king size • 35 m²
Acomoda 4
Você será direcionado para Booking.com para obter disponibilidade e preços
2 Cama queen size • 54 m²
Acomoda 4
Você será direcionado para Booking.com para obter disponibilidade e preços
1 Cama king size • 72 m²
Acomoda 3
Você será direcionado para Booking.com para obter disponibilidade e preços
2 Solteiro • 35 m²
Acomoda 4
Você será direcionado para Booking.com para obter disponibilidade e preços
RRRR
Avaliações
Avaliações 100% verificadas
10.0
Wonderful resort, great resturant and facilities
The housekeeping was poor - often left dirty plates and cups in the room
9.0
The location and beach is heavenly. The staff is very helpful
They don’t have a proper fridge in the room (just a drink chiller). The plumbing release some very smelly gas at certain times of day (from the toilet)
7.0
The food was great and the room very comfortable. The kids enjoyed the activities and the chocolate hour. We went in a very busy season and the hotel was able to correct quickly when there was a long line in breakfast or when we did not have enough sun beds.
We were expecting to be in front of the sea and, while we could see it from the terrace, most of the view was land.
There were very noisy activities by the pool. We did not have the option to relax by the sea while they were celebrating pool parties in the afternoon (twice during our 5 night stay).
9.0
The room had great water views and the main restaurant had a lot of options for the breakfast buffet and a la carte dinner. The hotel have a private beach for guests to swim in and everyday at 3:30pm there is free high tea in the lobby for guests to enjoy.
When we checked in the room wasn’t cleaned property, there were lots of sticky stains on the tables and furniture which attracted ants. At night more ants started coming in the room and we had to call room service to get rid of them. Luckily they did an awesome job and we never saw the ants again.
10.0
Clean , modern , swimming pool
Staff really don’t undestined English too much for a western hotel , they must learn to listen to the customer not talk over them . Food was average , beer selection average , quality of spirits not quiet there
10.0
Das Frühstück ist unglaublich vielfältig, abwechslungsreich und lecker. Das Personal von der Rezeption bis hin zum Lifeguard freundlich und aufmerksam. Wir haben uns in der traumhaft schönen Anlage sehr wohl gefühlt und können das Hotel nur weiter empfehlen. Es gibt absolut nichts zu meckern. Danke für die schöne Zeit.
10.0
Отель со своим приватным пляжем.
Балкон с прекрасным видом на море и закаты.
Огромное спасибо русскоговорящему менеджеру Гарри, который помог решить вопрос с бронированием- из-за задержки рейса заселилась в отель ровно на сутки позже.
Также отдельное спасибо за поздравления в честь Дня Рождения- презентовали вкусный тортик, а пока загадывала желание и задувала свечку, очень мило спели песню :-)
8.0
O pequeno almoço era bom. A praia era boa. Longe de tudo
Não é uma 5 estrelas várias coisas ficam aquém das expectativas. Limpeza fraca não repõem as águas do quarto. Mas o pior de tudo msm são os funcionários que não fazem a mínima ideia do que estão a fazer e são mal formados. O preço da comida e da bebida é muito alto e o serviço não acompanha
10.0
Équipement, piscine à débordement, cocotiers et plage
Le menu manque de choix varié, un peu loin de la ville
10.0
Beautiful resort but a bit busy. We stayed over NYE and attended the party which was great. Rooms were spacious and clean. Bed very comfortable. Views from balcony nice and great to watch sunset. Big variety for breakfast.
Staff in pool bar restaurant was slow. There were so many of them yet it was still difficult to get someone’s attention but once they were with you they were very friendly :) location is far from city or other attractions. We rented a scooter which was delivered to hotel from town. There is free parking in the hotel.
9.0
This is our second time staying here and we plan to return. It is not easy to find a place that checks all of the boxes for young adults aa well octogenarians and this place does. The staff are kind and attentive, dining options are fresh and well-considered. Look forward to our next trip.
I would like to see Phu Quoc become a plastic-free island. I appreciated that Mövenpick used paper straws and glass water bottles.
7.0
- Massage/spa was fantastic, especially the hot ginger tea afterwards
- Nice hotel with great views, room had great view
- Staff very friendly and want to help, particularly My and Sparrow at poolside bar, sometimes language barriers but staff are trying hard given how busy it is.
- Chocolate time good idea and always busy
- Food is decent and good selection
- Sea is great for swimming and feels safe
- QR codes by pool and beach to order food is good and works well
- Good selection of coffee in room
- Big tv and nice comfy bed
- Good size rooms and balcony
- Food expensive
- Room cleaned too late, sometimes at 6pm when we are trying to get ready for dinner. Had to decline on a couple of occasions.
- Room not clean on arrival, we had toe nails on the rug indoor and on the lounger outside and behind the sink is very grubby
- Bedding not changed for the whole 11 nights we stayed
- Not enough sun loungers (beach or pool) for the amount of guests. People reserve the sun beds early and never use them throughout the day. Feel like people were reserving both a beach and pool lounger. Perhaps provide beach towels in room for the number of guests and change them daily to avoid this.
- Beach not the cleanest
- Long queue for breakfast and very busy, even during the quiet hours. Second venue for breakfast available but was so quiet and food was cold.
- Shower drain kept blocking and flooding the bathroom
Overall we enjoyed our stay at Mövenpick but don’t feel like it was the 5* experience we were expecting and paid for. The cons individually weren’t a big deal but because there were so many they all added up and I don’t think any of them are particularly hard to resolve. We hope Mövenpick will take the steps to address them and the resort will be fantastic.
6.0
施設やプライベートビーチは良かった。但し、部屋の掃除が不十分で汚いところがあった。
スタッフのサービスの品質がよくない。スタッフからガラディナー招待のメールを受けたので申し込んだら、予約ができていなかった。マネージャーにミスを指摘したら、代わりの席を用意するので問題ないとの回答があった。5つ星ホテルの責任者の回答とは思えなかった。
10.0
Staying at a hotel the second time after a wonderful first experience, brings in high expectations. Thankfully Movenpick Waverly Resort did not disappoint. Friendly service I think is their strongest suit. Of course, the resort is beautiful, beachfront with nicely decorated sea view rooms and real value for your money. The restaurant has a very large and varied breakfast buffet, while the dinner is good and well-priced for a hotel restaurant. Also had tapas and beer at the pool bar, again good and relatively inexpensive. I cannot overstate the convenience of good and affordable hotel restaurants.
Service number 1. Quyen again provided excellent personally tailored professional service. One of her staff, Kai also greeted me as well as many other customers on every occasion. Personal attention to customers builds goodwill word of mouth that results in repeat customers. I have definitely spread the word to my friends and family.
So many hotel employees provided excellent service that I can’t name them all but here’s as many as I can remember:
Restaurant - Suli Binh Minh, Yen Nhi, Le Tung, Dopa Minh Anh, Nui, Truc Dao. These people just provide the friendliest service you can ever imagine. If they had a bad day, you would never know it, as all smiles and just truly pleasant people.
Bar - Vu Doan, Hoàng Nguyen and Sparrow were pleasant and made sure I was comfortable with my broken leg.
I believe these employees are real assets to the Hotel.
Northing
10.0
- very clean
- spacious room
- chocolate hour at 3.30pm was great
- bathroom had a bathtub and shower
- staff were very friendly and helpful
- beach and sea was clean
- pool was large
- good buffet breakfast
- pool could be cleaner, but I’m nitpicking at this stage
10.0
a friend recommended me Movenpick and she was so right!! we loved everything: the breakfast, chocolate hour, the Saturday foam party, the yoga classes, the kid's room, the pool, the beach. we planned to do many things in phu quoc and we ended up staying in the hotel every day because it was so great, comfortable and fun. the staff was very nice
there are smoking areas (even near the pool). great for the people who smoke, but awful for the people with asthma, for instance... I could smell the cigarettes in many common areas
7.0
Breakfast was lovely with a good level of variety and friendly staff. They assisted our baby each morning and were really kind. The pool was gorgeous, and the beach area is beautiful. The sunsets are stunning - I recommend paying for the sea view and going down to the beach area for sunset. Prices for the spa were very reasonable, as were the restaurants (there are 2), particularly the beach bar, which did Happy Hour deals and 2-4-1 pizza deals.
I was a little disappointed that, despite organising it months in advance, a cot was not in our room for us arriving late at night with our 8 month old baby. However, they did send it up promptly. I feel that this kind of sums up our experience - nothing was overly negative, per se, but there were many small touches that made us feel more like a number and less like a valued guest.
One major concern is the rules around smoking. We were travelling with our 8 month old baby, and took her to the pool every day. Many young children and other babies were present. Despite this, people were smoking around the pool, and the smoke was blowing over to our child. We checked the website, which states "Can you smoke inside Mövenpick Resort Waverly Phu Quoc? - Smoking is not permitted inside rooms or public areas at Mövenpick Resort Waverly Phu Quoc however there are designated smoking areas outside." and raised this with a member of staff. We were told that "the website is wrong" and we watched the staff member bring them an ashtray. I am shocked that a hotel that (with its kids club and playroom area) states it is suitable for families and children, and would allow them to be exposed to second hand smoke. I recommend that the hotel decide on their chosen policy, advertise this accurately on their website, and train staff on how to manage this effectively.
I would also suggest that the hotel offers a shuttle bus to the main town for guests. Having had this feature at many other hotels in Vietnam before, I am surprised that a hotel so out of the way does not offer this for guests (even just in the evenings, for example).
10.0
Everything! The staff were wonderful, kind and helpful. The breakfast was one of the best offerings we’ve experienced, with a great selection of international cuisine.
Restaurant food was great and the day spa, pool side vibe was excellent!
Nothing. It was perfect
7.0
Staff very nice and polite, helpful.
Difficult to communicate with people and staff in hotel. Some of the staff in reciption was not able to speak English.
9.0
Pool, beach and view from the room of sunset was exceptional. Breakfast was extensive. They also did an afternoon chocolate and cake hour, which was delightful. Also offered a shuttle to the airport. Staff were very attentive, even if they didn’t understand me half of the time haha. Gym facilities were also very good.
Cleaning could be a bit better, there were mushrooms growing on the bathroom mirror! Lol.
9.0
-Extremely attentive and friendly staff, including our one-year-old baby
-All services (help with luggage, cab bookings, and the very responsive chat was very handy)
-Delicious breakfast with lots of choice
-The children's playroom!
-Swimming pool with view
-The cleanliness of the premises
Sometimes the cleaning was done during breakfast, sometimes not. And sometimes there was the "Do not disturb" sign, but the cleaning staff was knocking. But it was ok, just a little misunderstanding about the organization of the cleaning service. Otherwise no other negative points.
10.0
It’s so clean and new and beautiful (2023) lovely staff and great food
The view is part ocean part land
8.0
When there is non stop rain several days in a row - you do not have any alternatives what to do. Just stay in your room
9.0
Great view and nice staff
9.0
- Clean, well maintained, beautiful interior design
- loved having a private beach front
- Amazing pool and lounge area
- Nothing, property was great!
10.0
Breakfast was excellent and the staff were very nice.
I love everything about this resort,there’s nothing that I didn’t like.
9.0
Helpful staff, big clean room, chocolate hour, but stand out features for us were the pool, the gym and the breakfast
Snorkeling as a day activity on the hotels pamphlet was misleading as you actually had to contact an external tour guide. Soundproofing from room upstairs was terrible
9.0
Beautifully set up. Everything clean and the surrounding palm trees and the beach is so very clean. Just a wonderful place and well taken care of.
Maybe a bit too pristine. A little more nature and jungle would do the place good.
Perguntas frequentes
Qual é o custo deste resort em comparação com outras opções em Phu Quoc?
O preço médio dos aluguéis em Phu Quoc é R$ 237 por noite. Esta acomodação é R$ 122 acima da média.
O estacionamento está incluído neste resort?
Sim, o estacionamento está listado como uma comodidade em Mövenpick Resort Waverly Phu Quoc. Para obter mais informações, recomendamos que você entre em contato com a propriedade sobre onde estacionar.
Há uma piscina neste resort?
Sim, uma piscina está disponível para uso em Mövenpick Resort Waverly Phu Quoc. Dê um mergulho!
Mövenpick Resort Waverly Phu Quoc aceita animais de estimação?
Infelizmente, este resort não aceita animais de estimação. Tente pesquisar novamente e filtrar por “Animais de estimação permitidos”
Quais comodidades estão disponíveis em Mövenpick Resort Waverly Phu Quoc?
Encontramos 15 comodidades para esta locação. Isso inclui piscina, ar-condicionado, cozinha ou kitchenette, internet/wi-fi e fumar permitido.