The house itself is amazing: very big, incredible views, and well prepared ( you can find there everything you need: kitchen appliances, kitchen stuff, entertainment things such as a ping pong table or games)

The house is not very comfortable: the access from outside is difficult, with lot of narrow and unstable stairs. The rooms are spread on 3 different floors with only one bathroom (for all the people) at the ground floor. This means you need to climb many stairs before reaching out the toilet (There was a second toilet but it was out of order). This situation gets particularly challenging if you want to use the toilet at night. Also, the apartment was not very clean. The bathroom was not clean, and the futon in the Japanese room neither. Finally, there are lot of insects outside that also enter inside the house, especially big spiders, but I understand this is completely normal in the countryside.

Amazing property, we absolutely loved our time here. It's set on the side of a hill overlooking Hakone, the view frames the gates and Mt Fuji perfectly. It's set in a forest and I startled a deer while taking photos from my balcony in the early morning, majestic! I will be back, totally loved the Hakone region!

I'm fit, but I could understand suitcases + stairs being an issue for some visitors.

great view

There is no way anyone with a physical disability can stay here. There are so many steps to even get to the house. plus three stories of steep stairs indoors. The house had a musty/mould smell in the bedroom, and we found that the third floor bathroom leaks into the bedroom below it. There were huge spiders everywhere too. Stairs are slippery when raining. Stove doesn’t work without batteries (not supplied). So very disappointed with this house, we checked out early. Staff were great and organised a refund.

The view and facilities are excellent, and staying at the place was enjoyable. Strongly recommend!

The only inconvenience is that if you do not drive there, you have to walk for 10 mins upwards a long steep slope. But even so, it was totally worth the view/facilities.

The property is located in a privileged location with a great view to the lake and Mt. Fuji. It is very spacious. There are enough rooms for all the guests, well lit and surrounded by nature. The wifi works perfectly.

The access to the property is difficult, lots of steps, some mud in the way. It is understandable because of the location of the house uphill. Take that into consideration if there are older people or pregnant women in your party. There is no living room in the common area, there are some benches by the window which are not quite comfortable, especially for a long weekend. Small TV considering the size of the common area. No speakers, better to bring your own. We were caught in the middle of the typhoon and had to cook at the chalet, it was impossible to go to the supermarket with the wind and rain plus the stairway in the hill. It would be nice to have at least salt and oil for cooking, or prevent guests to bring their own. The kitchen is equipped only with the super basics. The house was fairly clean, except for some spiderwebs and some big spiders that we had to kill. It is very humid so the towels might smell funny.