旅館の方がみんな優しかったです。前日夜に予約したので部屋を選べませんでしたがスタンダードで十分広く夫婦+2歳の子でのんびりできました。

あえて言うなら夕食が出てくるタイミングが一品一品遅かった…2歳の子があまりじっとしていられないタイプなので… あと風情ある建物が魅力の一つでしたが、暴れる子供の足音などが他の部屋に響いていないかヒヤヒヤしました。

Wonderful place, great staff, beautiful onsen... Overall a great Ryokan experience. Take 15 minutes to enjoy the museum, the place is full of history.

Our room private bath was half empty so basically unusable. The dinner is correct but not up to what you can expect in similar places. Shabu-shabu is fun but there's not much cooking, and usually for theses prices and places your get a gastronomic kaiseki experience which is frankly another level.

Private Onsen

Everything was perfect

お部屋までの案内の丁寧さ、ラウンジの無料利用サービス(アルコール有)、趣のある建物、露天風呂付きのお部屋でいつでも湯に浸かれること、ネパール出身のスタッフさんがとても明るくチャーミングだったこと。

靴を脱いでチェックインし、そのまま部屋まで案内されました。玄関に脱ぎっぱなしの靴が気になったのですが何も案内がなかったのでそのまま。翌日チェックアウトの際、靴箱の番号札を預かりますと言われ、そのようなものはもらってないと回答。やはり靴に対しても本来は案内があって然るべきだったんだなと、他が最高だったために、少々残念でした。

昔にタイムスリップした感じがしました。 畳のにおいと木の匂いがすごく良かった

Room was clean and tidy

Bath tub was a bit dirty

The beds are comfortable and sheets are clean . The public onsen was not crowded. Breakfast was good.

It smelled like mold and was overpriced. They were nice enough to switch us from "vegetarian" because that meal was an odd replica of the traditional meal (instead of a meatless meal). Dinners took a very long time (but some people like that). I also thought all the rooms had private onsen but ours didn't. They claim checked our shoes on the way in. I think the staff didn't like us.

歴史があって雰囲気ある

食事が普通すぎると言うか工夫が足りない

①サプライズの「古希祝ケーキ」が発注ミスで予約していなかったにも拘わらず、時間に間に合うようにた排してくださった事 ②夕食にサプライズの「古希祝」デザートプレートを用意してくださった事 ③「古希祝」tと言って、部屋をグレードアップして下さった事 ④夜のフリードリンクが素晴らしかった事

クーラーが水漏れした事

Breakfast excellent and location very hard to find for novice older travelers to Japan. Could have appreciated more advise how to get to the location.

As sbove

L’ambiance, l’accueil et le cadre sans oublier ces succulents repas

Friendly and polite staff. Great atmosphere and very relaxing. Firefly watch at night and one hr drinks were an added bonus!

It can be a little cleaner around the Onsen area. There were some rust and dirt.

Ryokan storico molto bello in mezzo alla natura e facilmente raggiungibile con i mezzi del posto avrebbe bisogno di un po’ più di manutenzione

Più manutenzione e cena troppo veloce nel servizio

旅館の外装内装共に雰囲気があって良かった。スタッフも優しかった。夕食、朝食が美味しかった。

晩御飯の後にサプライズのケーキを予約していたが 口コミでケーキを忘れられていたと何件か見つけて不安になり、食事中に席を立った際、スタッフに念のため確認したら 予約が入っていないと言われた。 電話で予約をした時に伝えたプレートの文字やケーキの種類など説明しなおした結果 やっぱり予約が入っていたと言われたが、本当かどうかは不明。 とりあえず夕食後にサプライズケーキは出してもらえたが、事前に口頭確認しなければ忘れられていた。 1泊あたりの値段が安くない分、期待していたが スタッフ同士の引き継ぎが出来ていないことが残念だった。 口コミを見る限り、お金を受け取って頼まれたサプライズをし忘れるという同じミスを何度も繰り返しているのかなと感じた。

What a wonderful opportunity to stay in a beautiful traditional Japanese inn. We loved the atmosphere and the history of this ryokan. The care and attention of all the staff was first class. We especially liked the evening meal, the onsen and the firefly tour.

Nothing, everything was great

Le petit-déjeuner est très copieux. C'est un petit déjeuner uniquement japonais

スタッフさんの対応が良かった

こちらのリサーチ不足もあったが バリアフリーではなかった。 お年寄りにはフロントまでの移動が大変 日本情緒や風情あるお宿な事もあってか、外国人の宿泊客が多い様で、ちょっと抵抗感がありました。

Outside and inside private onsen. Beautiful environment and staff overall nice. Free shuttle bus to go to the main station.

Considering the price, we were quite disappointed by: - the service. Staff is nice but not trained. There are only stairs at the entrance and nobody to propose to carry our heavy luggages, nor on our arrival, nor on our departure. There is a service to transfer luggages from this hotel to the next one that we were told by other clients of the hotel and not the staff. Consequently, when we asked for the service in the morning of our departure, it was apparently too late as they answered that our luggage could be sent only the day after, so that we would receive them only in two days... Not enough explanation on the food and how to eat, especially for the breakfast (presentation of the plates, in which order to eat the different ingredients and how,...) - the food. Considering the price, we were expecting higher quality menu. Ingredients seemed good but not cooked. We had to cook ourselves in a big pot, so it was really minimal cooking for them. Breakfast was not really tasty.

정말 친절하게 안내해주신 점 그리고 숙소가 정말 좋았습니다 저녁으로 나오는 가이세키와 조식 모두 훌륭하고 다같이 쓰는 대욕탕도 너무 좋았습니다

I liked how much it felt like home. I liked the warmth and cleanliness. It was all around enjoyable.

Nothing

I stayed in a private villa with a private onsen and it was almost magical. From the building itself to the nature the entire ryokan is nestled around. It was all stunning. They especially loved how someone showed me to my villa and showed me around while waiting to answer any questions I might have. I can’t wait to stay here again.

Private bath both indoor and outdoor. Traditional Japanese interior. The blossom tree outside the villa. Plenty of food although I didn't enjoy everything.

Facilities seemed really old. The villa was far away from the main building which is where you have to go for all the meals which had to be at specific times. Expensive. No clear signs for shuttle bus.

It is a traditional Ryokan experience, with lovely staff, great food, nice villas

Frankly the location is not great, and the value for money is not great either. It is not easy to get to (because the bus system is very inefficient, I would say the only inefficient experience in Japan. On the last day we almost missed our train as the bus never came and there were no taxis. Frankly it ruined the whole experience.

Excellent location, very easy to get too via tozan bus. The staff were exceptionally kind and professional, they also provided a vegetarian meal for my partner and we really appreciated that. The room was amazing and the private onsen was phenomenal. The area around it was also fantastic for short hikes, chisuji falls was a highlight.

Beautiful property, generous and exceptional dinner and breakfast service. The private onsen inside and outside was perfect for us.

Nil.

Amazing place to get totally relaxed. The private onsen was a real treat and the beds extremely comfortable. We slept really well.

Some of the food was an acquired taste, especially breakfast, but all part of the authentic Japanese experience. Some more guidance on wearing the traditional robe and jacket as first timers would've helped but didn't detract from the experience.

Historic property, romantic, interesting

tutto: posizione, accoglienza, ambiente rilassante, cena e colazione top.

solo l’impossibilità di usare le vasche comuni per chi ha tatuaggi

a wonderful ryokan in traditional Japanese style, incredible breakfasts and dinners that will delight you! very friendly hosts, cozy room. I had a room with a private onsen and it was a great stay. The hotel also has a shared onsen, but I found the water in it hotter than in the private one. The rooms have everything you need; they provide slippers, yukatas, bathrobes, and socks. the appearance of ryokan is great

I stayed at the end of March and it was very cold in the room. I turned on the air conditioning at 30 degrees and warmed up with onsen and sake :)

We love the open air onsen and the layout of the room. Love the fact every window has a view looking at the lushes of green

The food was a huge disappointment. They serve hot pot every night. They basically ask you to cook your own food and the ingredient is not fresh. The starter were not impressive at all. Almost look like they got their food from family mart. They serve cheap cheese and cheap cold cut on salad on our 2nd night. I have never experience this in an expensive ryokan. All the food they serve were either processed or pre cooked. Minimal work for their kitchen. Perhaps they are thinking the westerners would not know the difference since more than half of the guests are western tourist. But I’m Asian and my partner is from Canada. So I know Japanese food very well. Last, the staff at the restaurant were lack of training. They do not understand the food they serve. One staff I spoke to only work they for a month and most cannot speak English since 80% of the guest are foreigners.

住在古蹟裡還是很不錯的體驗

價格很高，食物普通

Wat mij het meest beviel was de onsen, het was zooo lekker warm dat ik echt goed tot rust kwam!

Er was niks dat me niet beviel, alles was echt helemaal perfect!