Had a lovely time in Cornwall, the chalet was fantastic and Lucy was very helpful

First impression was 'wow', the lodge was very spacious and clean & had all that was needed for a very pleasant few days (would have loved to stay longer). The kitchen was well equipped, the showers were great, the jacuzzi bath was huge. The beds were so comfy with a choice of pillows. A fab location for exploring Cornwall's village's and beaches,

I can’t recommend this stay. We visited as a family of 5 (2x teenagers and an 11 year old), my two parents, and our two dogs. Amy was great on arrival but we had issues from the outset. The hot tub was not functioning. Despite apparently being cleaned and reheated prior to our arrival, it was not turning on. On day 2 we discovered it had been turned off at an external isolator switch on the side of the property. The washer dryer was not functioning and when we reported this to Amy she confirmed she was aware of this and a replacement part should have been delivered the following day. Not ideal when you are a large group trying to dry towels daily due to some pretty inclement weather. The vacuum cleaner was also completely ineffective. The sofas and chairs are tired and worn, and the wooden decking area and external parts of the building are in need of repair. On to the resort. Very nice and with an exclusive feel. Sadly the service was poor everywhere except for the Flowrider. Service in the restaurant, as reported elsewhere, was slow and inattentive. Again, not in keeping with the general aims for the Aria resort, and way off the 5 stars claimed. For a spend of £4200 plus the stay was well under par. We won’t be visiting Aria resorts again.

Great house, love the fact there's a living room upstairs along with 2 bedrooms and the same downstairs - perfect for sharing with friends! The hot tub is an absolute winner and the deck overlooks a pond, which is serene. It was clean and modern. The tea, biscuits & wine were a nice touch after a long journey. As a 5* it could have done with more saucepans, a coffee machine, more toilet roll and a dishcloth. Owner didn't respond at all to an email enquiry before we left, but whilst there the boiler stopped working and we had no hot water - this time owner responded to a phone message and it was fixed within a couple of hours. All in all a great place!

Arriving to a dirty unclean lodge , piles of rubbish bags in the lounge , sand and dog hairs everywhere. Staff were in the lodge until late that night, far from ideal after a long journey. The lodge wasn’t fully cleaned only partially due to the limitations of staff at short notice . The hot tub had been cleaned, upon inspection it’s was filthy, the bottom of the tub was coated in sand and other debris , the staff returned at breakfast time , and again in the evening a for the first 3 days and nights , eventually on the 3 rd night it was deemed clean . The toilet broke , it leaked all night , it was extremely loud , the good thing with the toilet is it only took 2 visits to fix ! The land lady refunded the first nights stay , she simply stated she’d taken advice and she’s apologised and that’s all she’s required to do . We left after 3 days , it wasn’t pleasant to have every morning and evening with several staff outside the patio doors sorting the hot tub - and using up the hot water !

We enjoyed a lovely stay in a lodge at the Retallack Resort. Ideal location and a short drive to hit the many beaches along the coast. The lodge was great, quiet and well equipped - the hot tub was a daily attraction. National lockdown restrictions did not help as our group had to reduce to 6 only. However, everyone enjoyed the stay especially the dogs who loved the daily long walks on the dog-friendly sandy beaches. Highly recommended.

The location of our lodge on site was perfect, very private and quiet. Fabulous for families of all ages as plenty of space inside and outside. The upstairs lounge in particular was a wonderful space, yet very cosy too. We were very comfortable and the lodge had everything we needed. We didn’t use the facilities on site other than the takeaway one evening which was satisfactory. All in all we really enjoyed our stay and the location is perfect for visiting lots of beautiful nearby places. Would love to go back!

Love retallack resort. Property clean and spacious, some things could do with updating but we enjoyed our stay. The lodge was cold on arrival and it took us a while to figure put the heating, some instructions would have helped. Once we managed to get the place warm, it was all good. Hot tub was the highlight for us.