Nothing

I was told that I had to check in that afternoon. no one ever told me that I had to check in physically by 7 PM or the doors were locked and no staff was in the building to let people in after 7 PM. that was never stated. I did try several times to call the in town suite phone number and only got a lady at a different locations saying that she'd only handled reservations. She attempted to call in town suites as did I and never got a live person on the phone. I tried the following day and there was no answer answer at all. I also tried to call booking.com and did speak to one of their people and all they had was the phone number that I had called they did not have any other way to contact the people. But I did talk to booking.com and told them I needed to have another place to stay that night before everybody was booked up. Ginger Brooks Nashville TN 615.474.1414. [email protected]

It went well

Nothing

Nothing

Everything

Somewhat quite, and with office closed at 7 pm (closed on Sundays) there was little traffic in evening, noise, etc.

Kitchen had zero plates, utensils, cups, etc., one small bar of soap in bathroom, no soap or spunge in kitchen. Took 3 days to get a remote control for the TV.

Carpet was wet and floor was not clean.