Facility; close to tube; secluded; no noise or disturbance around; car park; kitchen facility; response from the host during urgent call; heating facility; access.

Darkness/lack of light due to its position; appeared to be a bit damp and cold may be due to the time of the year and lack of sunrays; carpets needs changing; got hurt during entering the toilet in the on-suite from a screw in the floor; few taps needs attention.

Beautiful spacious clean flat in great location.

TV didnt work , took a day and a half to finally find out there was no data....... No toilet rolls in any of the bathrooms , surely it's common curtesy to leave some .We'd travelled for 4 hrs arrived late and had to go looking to get some....

Great Location. Great instructions for collecting keys. Responsive when I had a question about the internet.

Lots and lots of maintenance issues. For examples, frig door does not shut so builds up ice, kitchen tap flops (needs to be tightened), show drain blocked so you stand in water, shower door needs to be fixed in place, toilet keeps running water after flushing, draws and cupboards are filthy, cooking pots need handles tightened, and more.

Nice apartment, very comfy sofa and well laid out overall. Tv with firestick setup already was great and very useful for down time. Wifi worked great. Showers were good and bathrooms nice and clean. Dedicated parking space, which is needed in that area, although many of the other dedicated spaces did not seem to be in use by other residents. Close enough to the train station were you could easily get straight into London or to the Sea. Shops were also relatively close and restaurants, bars and takeaway all nearby. Town centre was a bit of a trek, but mostly because it is all uphill to the high street. Advantage is, it is easy enough to walk downhill on the way back after a night out or whatever.

Beds were small. The double bed barely fitted my daughter and my wife. They struggled and the singles were thin and fairly short singles. So sleeping did get broken up for all for sudden fear of falling out or just trying to turn over, etc. However the beds were comfortable and nicely made, with nice duvet's, etc. So apart from physical size of them, they were fine. Really nothing else of note to mention. Was good overall.

Good location if visiting or working in London with good access to rail and road networks. Good size with most necessities for visit along with ‘under ground’ parking space for one vehicle in this residential apartment area.

Unfortunately I’ve stayed in very many 8+ ratings and with a little attention to shortcomings this property should then be worthy of that rating. Smelt of smoke, carpets threadbare in parts and floor trims missing. beside furniture tired and damaged along with radiators needing a coat of paint and odd small bathroom fixtures fixed. Alerted agent, with small cost all could be made good and be fine.

Access was good . Layout and equipment good. It was quiet.

the property was let down by lack of maintenance. The shower head in the bathroom had a broken fitting ; the door cover of the washing machine was off its hinges and the main bedroom wardrobe handles was broken the property also smelled of cigarette smoke which we found very unpleasant

The info from getting the keys to getting in the apartment was accurate 👌 and then we was all amazed with the layout my son is autistic and normally takes him a day to get used to a new place but he felt right at home we can't wait to book again

Absolutely nothing

Big spacious apartment, very light and comfortable. Clean and had everything you would need to self cater. Easy walk to the town and rail connection.

Unfortunately some of the lights were not working and the entrance to the master ensuite needed looking at.