Buena ubicación. Desayuno aceptable

Cuarto deteriorado

The location

We checked in put our bags and left, come back and people were in our room. They had took our stuff to the front desk and then said we had to move. The next room was awful, TV didn't work and when they did find a one the remote never worked. They told us we would be compensated in the morning which was a lie.

Hot water and cool ac

More pillows

Friendliness

Nothing

It was so nasty, hairs in the tub and on the bed. The toilet had urine all over the seat which was broken as well. It didn't look like it had been cleaned at all except the bed being made.

it smell to bad in there

no dogs

There was NOTHING that I liked about the hotel.

Where to begin. -I booked a suite with a king size bed with a jacuzzi on the first floor because my wife has really bad arthritis in her knees and it makes it hard to walk up stairs. We weren't contacted and told that our room was no longer available. We traveled from Michigan and we had been driving for 10+ hours. I booked the hotel in the morning, we could have received a call to give us an option or to cancel our reservation. -The elevator DID NOT work. -We were given a room with a double queen bed on the 2nd floor (two reg. mattresses not a box spring and mattress" and they had this stretchy sheet thing on the bottom mattress and there was dirt all in the crevasses. -The room smelt of cigarette smoke (was supposedly non-smoking) -There was no microwave or mini fridge -The shower rod was barely hanging onto the wall -The toilet rocked a lot and took a minute (literally) to flush. We had to hold the knob for a long time -There was a door knob to the bathroom but it was hanging off, not connected at all so the door could not close. Luckily, I was only with my wife and not my kids because there would have been NO privacy. -There was black mold in the bathroom by the light switch -No smoke alarm -The hotel was being "renovated" in the lobby, so I would expect dust/dirt there but the WHOLE hotel was dirty and disgusting. The carpets along the corridors to the rooms clearly hadn't been vacuumed in a LONG time. - Overall, our experience was terrible.

It was the worst hotel I have ever stayed in

Literally everything, the rooms were dirty , the hotel was run down and ugly , bad people hanging out outside