The flat was fully equipped with everything four persons need for a short (or extended) stay in the city. The organization MIT House provided us with a baby cot for no additional charge, thanks again. The flat was quiet and located in the fourth floor with two terraces. The elevator was small and we had to folt the stroller, but that's how it is. :) One evening we were sitting together and made conversation. As there were two babys sleeping in the rooms next to the kitchen, we paied attention to be quiet in order to not wake them up. Sometimes they woke up, but because they were hungry. Anyway, starting from 10pm we received two threatening WhatsApp messages to be more quiet or the organization will keep our deposit. Later at roughly 11:30pm a night watchman rang at our door and told us about the apparent disturbance. He told us that he could not find anything loud in our conversations and that he will note his observations for the organization. Furthermore, we already mentioned that there will be two six months old babys in the appartment, beeing completely quiet was not possible. I wrote a WhatsApp message and an Email to clarify the situation, but both were never answered. To improve your service, you could answer your messages or mails more assiduously and prove any accusations before taking actions.

Access spoiled our break

The property management was very helpful in helping us enjoy a day in the city despite our early arrival. I suggest you download the app in advance to make the process even easier. Great location a block away from public transit and shops. Yet, very quiet neighborhood. The kitchen is spacious for 2 cooks! We had to buy some glasses (we left them there for the next guests) but that might be because we like our wine…. The bedrooms are small but very comfortable and the AC is very efficient. Most importantly, the 2 terraces are AWESOME! The dining terrace is in the shade for breakfast and dinner and the lounging terrace has a mix of shade and sun most of the day so there’s always a good place to be outside. Highly recommended!

Nice and comfortable apartment, with open floor plan, and 2 big terraces. It's next to the Plaza Tirso de Molina, so there's crowds of people day and night and it can get very loud. Overall we had a good stay, and I'd stay here in the future because I like to be in the middle of everything, but if you're looking for something quiet and tranquil, I don't think this is the place to stay.

Nous (6 adultes) avons passé un bon séjour dans l’appartement. Nous avons apprécié : - la procédure facile et digitale pour rentrer dans les lieux - les 2 espaces extérieurs - l’emplacement central Nous avons moins apprécié : - manque d’ustensiles de cuisines (pas assez de verres pour 6) - pas condiment (sel, poivre ou huile) ou autres (pas assez de papier toilettes) - le canapé lit (matelas inconfortable) - les toilettes dans la SDB