The check in process was ok although there was no option of leaving the luggage before checking in- we arrived at noon and had to wait until 3 with all our luggage. The apt was clean- but there was literally nothing - like salt and condiments. There very only 2 small soaps, a shampoo and body wash. The water pressure was fair but as you shower, the water level you’re standing in- rises. I think that most of the building has apartments for rent as the last 3 nights, there were some super noisy neighbors right above my bedroom - stomping on the floor at 2 am. Madrid is a beautiful city and although it is bih, everything is 20-30 min walking distance