netjes en ruime kamer

Location

Less friendly staff

The location was excellent, half a mile to The Thames cycle route to Kingston. The room was spacious and comfortable with a new bathroom.

The noise from the courtyard at 5 a.m. sounded like someone emptying bottles or clearing the tables and dropping the bottles.

Everything

mmmm maybe more biscuits

Staff very friendly, the room was comfortable and exceptionally clean. Breakfast was good with a good selection of food.

Location

My room was not that clean… filthy curtains… bathroom door covered with splashes of dirt … the lift wasn’t working and promised on check in repair was imminent … still not repaired next day so all luggage had to be carried up stairs.

Everything was excellent as always when I stay at the Ship Hotel.

Bar and Barstaff were excellent, only disappointment was it’s meant to be open late for late-night drinks and at the end when we wanted a last beer a lady came down in her Dressing-Gown saying she was the only staff member on duty at that time. Otherwise, it was perfect. 👍

The gentleman who ran his heart out trying to serve guests breakfast, working alone with no assistance,he was an absolute star man looked exhausted and heartbroken yet nothing was too much trouble for him I believe he was a assistant manager.

Breakfast lobby was closed used bar area instead without notification and the fact that the gentleman was working alone