I've stayed at this hotel a fair few times in the past. I find it to be perfect and ideally located. The one thing I've never been able to fault is the staff. And particularly, on this occasion too. Checking in was easy, the reception staff were very helpful as they always are. I explained my intentions for when I checked out as my work meant I was in and out at strange unconventional hours. The receptionist did advise me there was 24 hour porter service if I needed it, which I didn't. I also found the house keeping staff to be both friendly and helpful, particularly on the second morning of my stay, when I was able to get a much needed refill of coffee and milk. A very big thank you to that lady.

Location was great

2nd door yo room was stiff

Well located just outside the City Centre, but an easy walk in.

The catering was not in operation, so no option of a breakfast.

Clean, friendly staff, easy to find and amazing price!

What you gain in price you sacrifice in other things. This is a cheap lodge style stay on the edge of town. Partygoers were staying right below me, a large group of them congregated in one lodge which meant that I was awake by 2am and just decided to get up for work after laying there. I didn’t want to tackle them and couldn’t go to reception to report otherwise they would have seen me. Just need to consider this if staying for work. Party time, you’ll be in the right place.

The “chalet style “ front door entrances are essentially motel style entrances I liked the fact there was cctv everywhere and quick access to the car without walking through a hotel Bed was comfortable. Bath was great . They have cleaned well

Friday night : Unfortunately I don’t realise downtown Hull was so rough and there was shouting , screaming , running most of the night even out on the balconies . They insisted on photocopying my ID at check in which says it all . My dogs went mad a couple times at people outside the door/ window - definitely not a place for solo female travellers They did not have food available this trip which was disappointing at breakfast

nothing

dirty bed uncomfortable

Springs poking through matress. Loud traffic noise all night sirens trucks car exhausts drunk people super busy city centre road junction

It was perfectly adequate and really good value

Nothing

Good location , room spotlessly clean

Lack of breakfast not mentioned until after booking.

Most things apart from discovering, afterbooking, that breakfast wasn't available, that one of the bathroom shaving lights wasn't working, and that the sole chair in the bedroom was on tdhe point of a terminal collapse. The last two points were quick,ly put right but failure to remedy the catering no-go will mean we're unlikely to return.

Covered above

Convieniant

Bit tired

Bin filthy lamp filthy shower head filthy

We asked the locals and found out that it was well known as being used by ladies of the night so decided against staying.It was later confirmed at the hotel we eventually stayed at by staff who had previously worked there

We really like the staff.

The location is brilliant. Right in the city centre so you can just walk across the road and everything you need is there. There is a free car park although you must remember to log in your registration. You have your own unit without having to go in and out of one building. It is a functional space with a good bathroom, TV and tea making facilities. Staff were super friendly and helpful and offered to move me if needed.

You get the third degree when you go to stay there. You have to provide visual ID checks with a passport or driving license otherwise you are unable to stay there. When asked why there were rigorous checks I was told that the police may have need of them. It does not reassure you that the hotel is safe. It is not reassure you that the rooms are not used for hook ups or deals. In all the hotels I have stayed in, I have never had such an inquisition to stay over one night for work. The management say it has to be done, does it really? The outside and inside is worn and tired. An overhaul would do wonders for the place as the units are practical and suitable. The mattress was well worn, you could feel every single spring in it. The carpet is old and stained and I didn't want to step on it with bare feet. I was in an upstairs room where the trees were overhanging so it was very dark at night to walk on the upper balcony. It was also very noisy with heavy traffic late at night and early in the morning rush hours so you may want to stay on the inside facing the car park instead. There was no restaurant operational so you have to go into town to get food and refreshments but they are all on your doorstep so it is not a big issue.

Room was ok

I didn't like where I grilled when I walked in reception like I've just travelled over 60 miles to get there and there were making excuses as to not let me in I didn't like where they put me as if I'm on a watch like what the hell

The location was great for us as was close to the hospital, beds were comfy. Was clean and receptionist was very helpful.

Maybe have a vending machine in the reception area.

Clean room location good in easy reach of town centre

Bed curtains could do with being replaced as had holes in them

Location ,

The bed was not comfortable at all, everything else was not that bad

Very good location. Fully aware of my Guide Dog and his needs.

The room was clean and tidy ,check in was easy and staff were friendly ,and polite free car parking and access to city centre

Restaurant not open ,lumpy bed ,no glasses in room to drink out of .