We have recently returned from our week on North Cap. The views from this home are amazing. We had some rainy days during our trips but the wraparound decks still provided us with amazing views and photo opportunities of the Gulf and Dolphin Bay. The views from the Crow's Nest are amazing as well. The house is large and spacious. We had a group of 11 and even on the rainy days, everybody had plenty of room and nobody felt crowded. I highly recommend this property for large groups. The house is very well kept, very well maintained. The pool area was the favorite feature for our kids. It is large enough for a bigger family to enjoy a poolside night together. There is multiple lounge chairs, tables, ect and plenty of room for everybody to enjoy together. The home was furnished with wagons, beach chairs, umbrellas, toys, ect. Honestly, our kids did not need to bring anything as all was provided with the house. However, we spoke with the family that stayed prior to us. They bought something new to leave behind for future visitors and we done the same. If you are reading this review, we encourage you to do the same, even if it is a very small contribution. This is a great way to build an amazing property for us to all share for years to come. And the main point I want to hit on with this review is the communication with the owner, Maria. Upon arriving, there was a minor hiccup with the home and it created an issue that needed addressed. Please understand this was nothing MAJOR and could have very easily been worked around. Maria stayed in contact with us and she went ABOVE AND BEYOND to help us find a solution and honestly, my wife and I feel that she went completely out of her way to make our stay as enjoyable as possible. In the World we unfortunately live in today, Customer Service is a lost art and the level of dedication that Maria puts in to making sure her guests enjoy their stay is unheard of in this day and time. There are bigger homes on the island. There are homes with better views on the island. There are newer homes on the island. But I can say with confidence there are no homeowners on the island as friendly and helpful as Maria at White Shell Hideaway. We were complete strangers in her home and for the past six months, we felt like we were extended family she invited to her beach house for the week. For that reason, this home is our forever Vacation home on North Cap. I truly cannot say enough about the hospitality we recieved.

This was our 4th time renting this house, last 3 stays awesome! Now the house is under new management Tortuga Properties. Since day one the experience wasn't good at all! When we got to the island, they took a long time to figure out which house we were going to, when they "took us to the house" the manager just kept driving without saying anything, we knew which house it was because we've stayed there before but we kept following her cause she never stopped at the house, we thought that she didn't know which house we had rented. Then she stops at another house and we told her we had already went past our house, and she said " i know, why are you following me? The house is open" like i said we knew which house it was cause we had stayed there before, but what if we had never stayed there before?? How were we supposed to get there? When we got to the house there was no water which we reported immediately and they said they would send someone to fix it. The house is set to house 14 people, which was how many we were staying there, on the website and from our previous stays, the were supposed to have a 4 person and a 6 person cart to use, which the house only had the 4 person cart, we reported that immediately as well, which the manager said that we were supposed to check in at 4pm and we had checked in at 11am so they would bring the other cart at 4pm that same day, IT NEVER HAPPENED!!! We rented the house for 7 days and we only had a 4 person cart for 14 people!!! We texted the manager every single day and we only got the run around every day! Our water didn't get fixed until 7 pm! When they were fixing the water, the power went out, we reported that and never got a reply. We spent 8 hours with no water and 2 hours without electricity. On our first morning we realized that our fridge was not cooling, again we reported it immediately, 2 days later they replied saying "I'll send a technician to check it" the technician showed up on the 4th day, by that time we had already fixed it ourselves, my father in law and a friend of ours that was in the island as well figured out what was wrong with it. On the 5th day our cart didn't start, we reported that as well and we didn't get it back until late that evening. We love this island and we've been going there for 5 years, we will continue to go every year, but i don't think we would stay on any house managed by tortuga. Again the house it's great! Really comfortable and really nice, but management sucks.

This was our 4th time to stay on North Captiva and as always we loved the island! If you are looking for a quiet vacation on a private island this is it! It’s like a secret place kinda and that’s part of its charm! This property is great for a big group. There were 8 of us and the house was fully stocked in the kitchen and with towels. The room sizes and views were amazing! The homeowners were great to work with and communicate with working through kinks along the way. Like I said 4th time to the island this is no surprise there will be surprises. Overall we enjoyed our stay and just go with the flow. Can’t wait to return next year.

My husband and I rented two houses on North Captiva for our family's to stay in while we were married on the island. It was a beautiful small ceremony with just immediate family (not held at this house, ceremony was held on the beach at the Flip Flops Beach House). We very much enjoyed our stay and made amazing memories. This home is perfect for a large family. The kitchen is very large and has plenty of extra cabinet space for food/items. There are only the two bathrooms, but the toilets have their own door so even with 12 people we usually had one bathroom open. The pool was a huge hit with the kids, because after we came back from the beach they could still get in more water play. The house does echo quite a bit (two rooms are open to the main area. One bedroom to the living room with ceiling wall cut out and private entrance to porch, and the loft area that has the stairwell hole to the downstairs), so if you have infants or children that are light sleepers, be aware that you may not be able to have those children sleep in those two rooms . The kids with us passed out HARD after the long days of playing hard all day, so that may not be an issue. Because, of course, on the island we were all outside most of the days running around having a blast. **When you near the end of your stay keep in mind that BOTH washer machines only hold a few towels at a time, maybe 5 at most even for the large washer outside down stairs. No idea why. We thought we had all morning to clean the towels, but it couldn't happen. Start early in advance on cleaning all of your dirty towels.