location, cleanliness, friendly staff

wished there were electric plugs on both sides of bed. double queen only had them in center.

Location was good. Didnt eat breakfast

Nothing

The stay was alright, met most of what I needed it for. However, I am not sure why I was placed in a handicap room when that was not what I requested when making my reservations. And after a long day of meetings and travel I didn’t have the energy to complain about it. Additionally the air conditioning unit on the room was insanely loud even when I just had the fan going it was annoying loud to sleep with

the property was newer, facilities were clean, staff were nice.

the shower temperature was not even like warm both the night we arrived and the next morning. the breakfast was very minimal with limited options and didn’t taste very good.

Improved breakfast, friendly and helpful staff

The towels were stained. It looked like blood. That grossed me out.

clean rooms, friendly staff, convenient to I-70

no complaints

Staff was exceptionally nice & helpful; room was clean and beds were comfortable

Our room was on cool & set in the upper 60’s, when we arrived; it took all night for the heat to get up to 71 degrees, which was comfortable.

The breakaway good. Great coffee. It was ground and brewed in the machine. Best hotel coffee ever!

The air conditioner/fan was so loud that we couldn’t sleep with it. We were too warm all night.

We paid through Booking.com, but the hotel also charged us inappropriately but the manager refused to credit the amount back to our card. So we called corporate and our credit card company to refuse payment of that incorrect charge. The very MEAN, HORRIBLE, and a few other bad names manager told me to call Booking.com. I tried, could not get through but she should have taken care of it since it was their mistake, not bookings, but she refused and then she hung up on me instead of correcting their mistake. When we checked in, whoever as at the desk confirmed we had already paid so it should not have been an issue but the HORRIBLE manager refused to provide proper customer service and take care of their mistake.

Great stay, friendly staff, highly recomend

Very good

Entry light in 409 was strobing. Air Conditioning control display on unit was not visible. The touchpad was there but no indication what was selected.

brand new and very very clean

location was great