Las instalaciones son muy bonitas, el jardín y todo el concepto del lugar es increíble.

No sale agua caliente de la regadera, y el wifi no es muy estable..

Instalaciones

Demasiado recargada la decoración

The hotel has great decoration. Lots of plants, green areas, pool and good food offering

We checked in at the hotel around 8pm, someone from the staff took us to our room and after leaving our luggage in the room, including my phone, we went to have dinner at the hotel restaurant. When we came back to the room literally one hour after we left, we noticed that my phone wasn’t there. Someone from the staff came into the room and stole it. We tried to use the “find my iPhone app” but the phone was already disconnected and online. This was very frustrating since I had all my flight tickets, credit cards, personal information and everything. Its very sad that this happened, I guess.

Th place is beautiful

the service and there was no hot water.

la arquitectura

A nice hotel for children under 14. The garden is very nice, and the prices are reasonable.

The reception area is not nice, and the hotel is too close to the Freeway, so you can hear the trucks driving by.

Poor, non internet and Cable TV service, shower with very low presure

People kind in general

The place is beautiful and so are the rooms, everything's very well taken care of and there's a certain magic in it, all staff was friendly and always willing to help, nature is gorgeous and wild animals walking around have a lovely vibe. Totally loved it and hope to be back pretty soon!

Hot water wasn't working in the shower, after notifying the staff they fixed it quickly but shower head was not in its best conditions, that could definitely be improved.