Everything about the hotel, once we got past booking.com's horroble customer service was top notch. I gave them all 10's and have never donebthat before. Not one thing was even a tiny bit bad and clean exceeded my picky standards. Staff was great and ammenities well planned and placed. The coffee in room and at the breakfast bar was truly good coffee. I seldom drink coffee at a hotel. We had to leave by 6 30 so did not try their breakfast but based on every other detail, i am sure it was excellent.

The only thing wrong was wrong was that our reservation was not in place and customer service at booking.com is beyond horrible. Their number is pretty much hidden. Then you wait on hold for long periods of time for someone who only has standard responses in their vocabulary. I lost my 10% bonus as a result if them botching things and because it was outside of the language box, I could not even get it addressed. The hotel, however stepped up to the plate and took care of us when boking.com would not. Just in case the customer service number is: 888 850 3958. Good luck if you ever need it

The room was nice and big.

,There was not breakfast. We had to wait long just to get coffee because he did not refill it.

everything was beautiful

The best customer service of any place I’ve ever stayed.

nothing

Great layout for the room.

The Breakfast could of been better. We arrived at 9:30am and found little food left. Not a lot of bacon or eggs. When I asked the attendant for more hot scrambled eggs he tried to convince me that the few cold leftover scrambled eggs were new but they were not. He finally made more but we shouldn’t have to wait 15 min. Very nice guy but seemed to talk more than work. Not a lot of choices, I give it a C-.

The Marriott is wonderful and Residence Inn by Marriott is my favorite. This hotel had everything I want in a hotel (Residence Inn usually does). They had a nice walk in shower, streaming options on tv, an ice machine on the floor I stayed on, my room was very clean, lots of space in my room, plenty of electrical outlets and charging ports, all appliances looked nearly brand new, a wonderful free breakfast (they even had bacon which is extremely rare for any hotel), a nice looking lobby, a beautiful fireplace outdoors and indoors, a waterfall pool, nice employees. I’ve been to many Residence Inn hotels and haven’t found one as nice as the one back home in OKC…until now. This one in Pearl, MS may have beat the one back home by just a little bit because it seemed VERY newly renovated.