I could say that I'm an expert in hotels. I first worked in one of the best hotels in South Carolina under a strenuous and demanding training programme in 1968 and have since stayed in the full range of hotels from the greatest, storied hotels of the world to dusty, roadside motels in rural Nebraska - and all levels in between. The Element Wako provides the best conceivable value for an American hotel possible in America today. This didn't just happen. I asked to speak with the Hotel Manager, Ankit Bhakta. I found him educated, elegant, courteous and, I have to say a hotel visionary. He is also a partner in an independent local hotel group clustered around Waco of which this is but one of maybe five if I recall. I enjoyed the bar of the hotel until late and was downstairs to observe early morning preparations beginning at 5:00 am in the morning. One of the early morning staff made sure that the coffee (delicious) was ready for me within minutes. It was a joy to see what is possible but not practiced in any hotel in its price range today that I have visited. I listened to other guests. Their experiences mirrored, though through less practiced eyes, my own. They loved it. A full service hotel at a moderate price? Ask yourselves, when did you last come across such a place conveniently located just off of the highway? For young people the answer will probably be "Never." All staff were pleasant and knowledgeable - maintenance, the desk clerks, the lady cooking breakfast to order in the morning, and to the General Manager himself. It is a pleasure for me to review the Element Waco, and I will certainly be staying there again if I don't choose to explore another of this hotel group's offerings in Waco. If this level of quality for the money is its trademark, I can look forward to staying in any of them. This visit we were just passing through. For a longer stay in Waco I might try a downtown location of theirs. I would call Mr.

Ankit Bhakta, the General Manager, asked me to comment on any trouble spots I observed in addition to the areas I praised. My only question was: "If the hotel were to have any older, mature staff, could they opt for a nametag that read Mrs, Ms, Mr, etc... rather than just a first name. (I'm old school about this sort of thing.) His read, "Ankit." He gave an intelligent and thoughtful answer on wishing to present an informal, approachable image to guests but that of course if, for example, Barbara Smith wished to be called Mrs. Smith, that was her prerogative. There was nothing I didn't like.

We enjoyed the breakfast and the cozy lobby

The hot tub was not working properly and closed early

Stayed in this hotel for Ironman event. We enjoyed our breakfast where we can order our eggs and pancakes. Food had so many choices to choose and beautifully displayed they also had a yogurt and fruit bar. We used the pool on several occasions which we really enjoyed. The gym had new equipments and spacious.The room was spacious and clean and comfortable had a kitchen and utensils . Location was ok . We really enjoyed our stay we will definitely come back.

Room service was every other day and the day they supposed to come and clean the room they did not clean.

Very beautiful

Nothing

It was very clean and I felt safe there.

No Complaint

nice clean and comfortable

nothing

Breakfast was perfect!chef was wonderful!

Lovely quiet room that was very spacious. The bed and pillows were great. Breakfast had a great variety of options to suit everyone.

Couldn’t fault it.