Daniella was lovely and responded quickly to our queries. We didn’t know about all the stairs to the property. It is probably in the listing but needs to be highlighted I think. We couldn’t find the building even though we were actually walking around it asking local people where it is. Unfortunately the bathroom needs some TLC and the ant killer in it and the kitchen was very off putting. The lounge was lovely and we loved the mixture of artefacts around that promoted conversation

Property perfect inside. Very clean had everything you needed. Up 3 flights of stairs which some might struggle with. Down a narrow corridor.

As we were only using public transport the flat was very convenient for buses, just outside the door! Also very convenient for popping out to the shops. There were a lot of stairs for heavy suitcases but we were forewarned about them, and about the lack of cleanliness of the entrance and hallway. The flat itself was very clean, comfortable with plenty of space for storage in the bedrooms. Communication was excellent before our stay, but we had some issues during our stay, especially with the shower, with no response to our emails. it would be good to have some instructions in the flat for using the appliances, and the wifi code.

We used the accommodation to stay at for a visit to London

The appartement was incredibly dirty when we arrived. A thick layer of dust on all surfaces and bundels of long hairs everywhere on the floor. The host was not responding initially on our request for help, so we cleaned ourself. After contacting Vrbo she finally responded very unsympathetic and slow (for example she didn’t believe us and requested pictures of the situation and send a wrong phone number). After multiple complaints we received only the cleaning money back.

The flat had everything we needed with easy access to grocery stores, a mall, post office, transportation, restaurants and food trucks. The external property maintenance needs some work, as advised by the owner. Would recommend that general instructions be provided in the flat about how to operate appliances, how to dispose of trash, etc. and information about the wonderful amenities available in the neighbourhood and things to do in Hemel Hempstead. The owner was very responsive to our needs, as required. Thank you!

Great lodging for 2 - 3 people with all amenities within walking distance (grocery, restaurants, mall, post office, bus) and train station within an 11 min bus ride.