I brought half of m family for a week's stay in Gatlinburg. The cabin we rented had more than enough room for the 15 people who attended. We had all age groups and everyone enjoyed the stay and the location. The kitchen/dining spaces were great for the group size we had. There was enough space for every age group to have some private time as well as share the common areas. We did have a couple of questions during our stay and management was very responsive and helpful. The only issue we had was understanding how to get the hot tub to work properly but one of my nephews finally figured it out. We would definitely return to this property especially if we had a group of this size. The kitchen was well appointed and had loads of dishes/silverware. If only we could have taught the teenagers how to properly load the dishwasher!!!! Management could not help us with that!!!

Overall the property is nice. Lots of bedrooms and bathrooms. I would stay again. However, I was told the day before on Christmas morning my check in would be 2 hrs later. This is unacceptable. Back door knob was broken which made going in and out to hot tub difficult. Very few large pots and pans so had to buy our own. Pictures show an air hockey table that isn’t there. Indoor pool is freezing cold so makes it unusable. No chores to do upon check out so that was very nice.

The property is very nice, quite!! The bed in room 1 was broken, the refrigerator was not cleaned, the pool area had trash on the floor and dirt and debris inside the pool. I’ll call Customer Service after I did my walk-through of the property to let them know my findings. They said they would let me know once they get in touch with maintenance so they can come fix the issues I checked out Sunday, June 25 before 11 AM, and I still haven’t heard anything from them.

Great cabin and time spent with family

The house was gorgeous and organized really well. They had a lot of parking. The indoor pool was the best! We used it morning noon and night. The hot tub was awesome. There are so many bedrooms in this house that each door has its own number! Kitchen was super easy to work in and to serve from. We had a fantastic thanksgiving in this wonderful cabin!

Such a perfect spot for a big family! I suggest the checking out the villages and little eateries near by!