We had an excellent stay, would use this facility again without hesitation.

Quite great place to stay. Don’t hang a towel on the lani as you will get a call. Lots of rules. Very clean with great space for everyone. We had four adults and four kids from 2-13 years. Lots of extras come with the rental property. From beach chairs and snorkel equipment to umbrella and strollers. We would absolutely stay here again. Beach club is amazing.

The house was perfect for our family! Absolutely beautiful kitchen, stocked very well. There's a glass for every drink you could think of! The deck was perfect with a great view. Our kids loved the pool and hot tub, just a short walk away from the condo. The bikes were a big bonus! We all had fun riding around the area and to the market. The beach equipment was so wonderful to have; chairs, umbrellas, sand toys, snorkel gear! The only thing I would mention is that the twin beds would not be recommended for an adult. One of the beds was pretty uncomfortable and creaky. No big deal for kids, but for an adult it would be pretty frustrating. We would definitely stay here again! Super impressed with the house, the neighborhood, the response time from management. It was a wonderful experience!

Me and my family had blessed time thank for all the people involved Mahalo

Overall great stay. Rooms were comfortable and clean. The house was well-appointed for families and people who want to cook in the kitchen. Pretty close to the pool area/fitness room. Couches and chairs were comfortable. Good communication with the management company, I would use them again. Just a few little things to note but they don't diminish my rating: The bathrooms could use a few more bath towels (we didn't request more so that was our choice), the freezer isn't cold enough, we tried to lower the temp but it didn't set (I'm sure we were doing something wrong but didn't have time to call the management company and deal with it), the blankets were a bit thin (personal preference), the BBQ grill wouldn't ignite so we used the lighter in the kitchen to manually ignite the grill (we called, they said they would send someone down but no one came, it was fine as it worked in the end with the manual lighting), the shower faucet handle in the downstairs hallway bathroom was a bit finnicky, the kitchen doesn't have 9x13 pans (luckily we brought our own), and one of the bikes in the garage is unusable and should be trashed.

My family and I really enjoyed our stay at One Upon a Tide. The home was bright and clean and conveniently located to get to the best beaches. We took the bikes to explore the super family friendly community almost daily. You need to drive to the beach, but given all of the boogie boards, chairs, umbrellas, and other fun things provided we would have wanted to anyway. We saved a ton by cooking many meals on the BBQ and in the large kitchen and only went out occasionally. This was the perfect home base for our stay on the Big Island. We can't wait to come back!