Nice and cheap room was ok clean and tidy but could do with updating Bed was to soft could do with replacing the mattress

My husband and I stayed overnight for a party and the entire staff were so friendly and helpful. Breakfast was a really good spread of high standard and the room was comfortable - really impressed

Room was fine but service and food were excellent.

Very friendly and informative welcome. Good breakfast available. Occasionally staff overly attentive. Plenty of parking facilities.

Hotel is good for the money better now after it being refurbished only issue in room 1 was the heavy dripping of rain from the gutters outside the bedroom window

Very nice hotel definitely stay again

One thing that is absolutely outstanding and makes the entire stay one of my favourite hotels I’ve been too, is the people!!! The staff go above and beyond, no request is too big and they couldn’t do more for you! If their aim is to make you feel welcome, special and really at home then well they are excelling!!! The hotel has a lovely vibe and charm to it, yes it’s older in places but it’s got a charm to it!! Ditch the modern chain hotels where no one knows your name or cares and come here, to feel truly relaxed and switch off from the busy lifestyle we all lead these days!! Being self employed it’s hard to switch off, but here I always manage to switch off…it’s got that vibe!! The food is very clean and fresh and prepared for with care! They cover gluten free too!! 5 stars!!! And all the stars for the staff!!

We arrived in the afternoon and the check in helper decided we needed to do self check in rather than doing it for us. The process was slow. We got to our room and asked to be changed due to it being dirty. We then got to the new room and it was still dirty. We cleaned it a bit so we felt more comfortable. We asked to cut our stay short and for a refund which was refused. We then cut our stay short without a refund. I hope the hotel will modernise and hire more cleaners!

Very friendly staff who clearly work hard to ensure guests have a great stay. We stayed for several nights as working nearby. Breakfast was excellent. Evening meal selections not huge but we enjoyed what we had when we did eat in. Dated rooms but clean and comfortable. Recommended

Good breakfast and all inclusive rate , friendly staff. Exit traffic lights slow , dated bathroom and carpets. Needs refreshing in areas. Outside wood needs replacing.

Great stay, super friendly staff. Food is fabulous, bar area is nice. Our standard room was on the small side and in need of modernisation, however I understand times are hard and this is costly and there is alot of competition out there. Still would return here though. Would recommend.

Room needs doing up which I stayed in for the price you are paying I expected better facilities also the parking charge is wrong when you are staying In the hotel it should be free for the price of the room Staff very helpful and friendly

There were a lot of road work lorries even at 4 on Sunday. Not the hotel’s fault but with it being so hot I had the window open.

Not quite as described, issues for disabled people as blue badge parking is the furthest from the entrance and the 2 bays are not monitored. Room was ok (same as a travelodge) but to have a maid service was quoted at £25 though we were not charged, perhaps because we didn’t ask for the service and they forgot the towels anyway.

Good value for money, staff were friendly and helpful, parking great and easy. All good

Always a great service at this hotel and good prices

I had to pay for confirmation, even though I already booked with a credit card. The room was meh, with leaky faucets that didn't work most of the time. The bed was small and the room was noisy. It was OK for the one night we were staying, but I don't think we'll come back in the future

Check in was a self check in system which was easy and reception was present if any help was needed. Room was clean and spacious Food was good with plenty of choice Plenty of parking Only downfall was there is no aircon but a fan was available in the room, only an issue as it was in 30 at time of stay.

room needed updating

Overpriced place, with old facilities

Room so hot and window didnt open Breakfast was very good with plenty of choice

I didn’t like the self checkin when we arrived!! We had a very long journey & we were tired & found the self checkin stressful!!? The receptionist was very helpful but she could have done it herself much quicker! Then I wasn’t happy that they wanted card details scanned’ incase of breakages or extras!’ We had already paid for room & breakfast! Then we were on 2nd floor & no lift!!!😱my fault for not checking , but I saw they had 53 rooms so assumed a lift?! Breakfast & staff were lovely, & lovely comfortable bed great quilt, hot room! But they supplied a fan,x

The staff were welcoming and friendly but the room could have been cleaner and better equipped. Very dusty skirtings and the carpet behind the bed table thick with dust. Only one bed side table in the room so no where to put a book or glass of water beside the bed. The shower curtain was old and stained, definitely needed replacing. We also had a child in a nearby room constantly slamming a door at ten o'clock at night having to be told by another guest to stop doing it as the parents ignored him.

We imagine that at one time in the past, it would have been a very gracious hotel. A lovely buidling, carefully extended. The modernisation, done obviously very cheaply has stripped it of its charm. The public areas looked grubby( very soiled carpets) overall, it COULD, be a superb hotel. Sad.

Room was an oven .. No black out curtains. Toilet didnt flush.

Very friendly and helpful staff. Great breakfast! Safe & comfortable place.

Hotel is need of an internal update/refurb. However, the rooms were clean but tired. Staff were friendly and helpful and I was offered a full complimentary breakfast FOC.

Unfortunately the hotel was full with a large group of very loud and rude people from a wedding the previous day. The hotel staff had no control and had to remove valuables and anything that could be taken. Our room had no towels and even when we asked we weren’t brought any, we had to collect them from reception after our off site event at 11:30pm. The other guests were shouting in the hall ways, trying to break into all rooms, their children running up and down the halls until 3:30am. Whilst not directly the fault of the staff in the hotel, they could’ve controlled the situation better by calling the police. Or even calling me and suggesting I change my booking. Placing our room in the middle of all of these guests was awful. Many of them hadn’t even booked for the night we stayed, they had just not checked out. Whilst the staff were apologetic in the morning, allowing this clientele to cause the havoc they caused and upset the other paying guests was really unacceptable.

Upon arrival there was broken glass all outside, they had a function the night before the place was trashed. Our room was suppose to be non smoking and it was clear guests were smoking in there. The whole hotel smelt of cigarette smoke. The guest there were drunk at 4pm and sleeping in the bar area. We checked in, then checked straight back out again! Awaiting a refund. Felt sorry for the staff as they were pleasant. We had to find another hotel and pay again. Not a great experience and wouldn’t even consider staying there, ever.

Only problem was some noisy guests.

Rooms are small. No wall decor. No air-conditioning. Nearby room doors bang when closing and disturb. No elevator. Staff and service very good.

The staff were absolutely wonderful. Accommodating and hospitable beyond the norm. Loved the huge bathtub-very relaxing after a long day. The lounge and fireplace were cozy.