On arrival my room had no bedding. I was then moved to another room with no bedding as well. The third room I was given had bedding but the heating did not work. The duvet covers fit the bed correctly but the duvet inside is not the correct size leaving lots of loose material with no duvet inside, which doesnt help when the heating does not work. The room does not have a secondary method of securely locking the door from the inside. Other than this the staff were understanding and helpful.

Very welcoming and friendly stay in an historic hotel

Room had cobwebs and dead flies all over the sash windows that has obviously been there for some time. Disgusting. When complained room was changed immediately. Will never stay there again as a result that the management, cleaning management and staff think that it is acceptable to even offer the room in the standard.

We are not fans of complaining, but this hotel was a big disappointment. We arrived after a 5-hour journey only to be told that because they had been busy over the weekend prior, they would not be serving food, and that we’d need to go and get a takeaway… That’s not really acceptable for any hotel in this day and age, even if we had been given prior notice. Our room was generally dirty and unkempt - gangs of spiders on the inside of the windows and in the corners of the ceilings, dirty carpets and random stains on the walls and furniture. The room was also very noisy as there was no secondary glazing, and the main road outside was busy all night. The noise from the nearby airport also didn’t help. The chairs in the bar, which wasn’t manned, were old and dirty, and this pretty-much summed up the hotel in general. It is in dire need of a refresh, and a big improvement in what it provides for the price it charges. If we have to go to Donington again, we definitely won’t be staying in this hotel. We’re sorry, but it needs to be a lot, lot better!

Nice hotel staff were excellent very attentive and well mannered. Really enjoyed the stay

A nice place just a bit tired

Just back from a great weekend. We were staying as at motorbike racing . We were made very welcome nothing was to much trouble.

Enjoyed my stay Hotel has a certain character about it should we say, rooms comfortable and very spacious they are a little tired though really crying out for a good clean and decorate. The satins on the carpet around the toilet just are not right. The staff were brilliant and told us the intention is to redecorate and give the place some TLC. Do this and you would get 5 stars from me.