Easy access from Haneda airport and minutes away from the Yokohama Chinatown and walkable to Don Quiote's. Very helpful concierge and staff. Room included amenities for a comfortable night, but rooms and decor are a little dated. It could use more outlets.

The room was very large which was nice. Very friendly, multilingual staff. We thought the pool would be open, but it wasn't in season yet (the time frame was not mentioned on their website).

Location was ideal. Many shops and dining options.

Some rooms need updating, especially the mattress and pillows. Otherwise, a solid hotel

From my previous review, beds and pillows are too firm. Otherwise, a great hotel for the price

In the heart of Chinatown. Some of the rooms need updating, especially the beds and pillows. Too stiff and firm to my liking. Otherwise, a decent hotel to consider.

It was a stop on the bus route from Haneda Airport. There were many dining options and a convenience store nearby. I was particularly impressed with the great service and personal attention of the staff at the reception counter and that of the bell captains. Personally, I would like to thank Junko ( the gal with the “Kiwi” accent) for her concern and exceptional service.

Great experience with Rose Hotel Yokohama! It is an older hotel but very spacious (unlike many hotels in Tokyo or Osaka), located steps away from Chinatown. Most of the staff can speak Japanese, English and Chinese. They were very helpful with our luggage requests and despite only staying for one night, we were thoroughly pleased with the amazing customer service. The staff really helped make our Yokohama stop a fantastic experience.

Great location in Chinatown would definitely stay there again. Staff was very helpful. Room was very nice free breakfast was pretty good. Close to shopping close to close entertainment..

The Rose hotel is very good value for money and is in central Chinatown if that’s your thing. Unlimited (Chinese) food options and close up the station to explore the rest of Yokohama and greater Tokyo. The hotel is slightly aged but still has its charm with friendly and helpful staff.

Tasty breakfast buffet. Comfortable bed. Spacious room

Wonderful staff, great and friendly service, great breakfast buffet, convenient location, comfortable beds.

Next to China town in Yokohama

This hotel is a very well-maintained boutique historic hotel right in the hear of Yokohama Chinatown, great locations for exploring food 👍

I have visited Japan many times and this was the nicest hotel I have stayed in, in Japan, so far.

The hotel is at a very convenience location, with short walking distance to a beautiful park and ocean breeze. It is near by bus stops and MTR. But the decor is a little old and outdated. The staff is helpful.

Amazing breakfast!

There’s pro and cons here for the family. Pros: the location is central to Chinatown. So you walk down you are in the middle of it all. Right adjacent to the front entrance there’s a legit Thai massage. No funny business there. Just around the corner there’s a 3 story store that sells all traditional products, like kimono bags and tea pots and sandals.. love that place. Anyways the hotel is in a great location. Staff are great. The lobby looks nice and smells good. The room itself is a bit dated , beds are firm but heater works good, couldn’t figure out how to work the AC but didn’t need it in the winter, housekeeper are wonderful, bathroom is great water pressure and hot water is great. They also give you little amenities like slippers toothbrush etc it’s awesome. Room is pretty big for Japan. We got two kids two adults it fits us ok

Staff was really wonderful.

Staff were truly exceptional. We were there for a week and I would definitely go back again. It's an old style hotel but the room is clean and big. The bed is comfortable. The hotel is right in the middle of Yokohama Chinatown! It is close to every thing you need like subway and buses.

Fantastic property for the price, will stay here again!

Room is big and staff is nice.

Reception is open 24 hours. My flight was delayed and arrived after midnight.

Right in the heart of Yokohama Chinatown! close to every thing including subway and buses. Staff were truly exceptional! Great place to stay!

Great staff, nice room, excellent dining and easy walk from train station.

Friendly staff, nice eminence,clean, wonderful breakfast!

Property is abit old but location is good. The decor is very ancient.

Very good customer service.

Great location. The room is clean and nice. Guest can park at the carpark nearby with discount, would be great if it is mentioned by the carpark staff with English notice though.

I liked the location. Very busy as it's right in China town. Easy to access by car or train.

I really enjoyed the rooftop pool and the fact that parking was covered for 24 hours through a small fee. The city is at your fingertips which makes it so easy. The only thing is the pool was free last year, now we have to pay ¥1,000 per adult which wasn’t written in the Expedia site.

Great location and lovely staffs. Kids enjoyed swimming pool!