We were looking to stay at the hotel for quite a long time but the prices were usually very high. This time we had a good discount and went for it. The hotel is not what it looks like from the outside and because of its location. The hotel inside is outdated and needs renovation. The prices do not reflect the hotel interiors, service and rooms. The rooms are comfortable but overall there are many things to be fixed (broken plug in the room, to name an issue). Service, too ( the cups in our room were not clean, most probably left dirty from the previous guests). The breakfast was ok but more towards the unhealthy side.

Good location - close to Central train station, Tivoli, and Stroget. Wonderful breakfast buffet with variety of hot foods and delicious bread. Room was nice sized but was a little chilly. Room service is only on request.

nice hotel, staff welcome and provide very good service excellent location

Fremragende

Nice room. Good shower. There was some loud noises at night which I think was the movie theater next door. Like someone was watching a movie with the volume turned up all the way. You could hear the clock chime until midnight. Breakfast was great.

Had a superior room, terrible room, dark, small window into a wall, no water pressure, long distance to elevator/ staires. Booked 3 rooms for a business trip thinking scandic was a safe hotel chain, i will avoid scandic from now on.

Palace is akways a nice place to stay. The breakfast buffet was ace as usual and the hotel is at a perfect location at the Town Hall square just at the top end of Strøget. Nice room with a very comfortable bed. Trying to get a sleep at mid day on the first day wasn't so easy due to the town hall clock making noise every 15 minutes, but I don't blame the hotel for that and it is part of the price to pay for a central place. The hotel did make a mistake though, as suddenly there was a birthday present meant for somebody else in my room. I didn't touch the two champagnes and it wasn't really a problem for me, but I suppose the people staying in the room the present was made for may have been somehow less pleased. I will return to this hotel. And possibly other Scandic hotels knowing this is not the only Scandic hotel with great breakfast buffets included.

The breakfast is not good. Very very few things you can choose from. The hotel is not worth 4 stars. Very untidy and not clean at all. Not enough chairs and space on the lounge area too.