I thought parking was included but instead I had to pay extra. Nice hotel, nice staff and the location is great.

We've stayed here many times and always enjoy our stay. Beautiful location on the water and several great restaurants nearby.

Rad spot In Oakland good food and drink in the area!

I arrived to check-in approx 5pm after the stated 4pm check-in time. I was told that housekeeping was behind and the room wouldn't be ready for a couple of hours and the front desk suggested that I go out and have dinner. I came back at approc 7.30pm and was told the room wouldn't be ready until sometime after 10pm. I asked them for a more specific time and they didn't know and one staff said it might be closer to midnight and I could wait in the lobby area. They told me I could check into another hotel and they would walk me there. I said this wasn't acceptable. At approx 11.30pm a large group of airline staff checked in and were given rooms. I had to stand at the desk and until they finally found an available room. The room itself was a bit worn (carpet stains and scuffed walls). The location is good, but wouldn't recommend a stay there.

Check in was awful! Arrived at 10 pm, and our room was not ready! We had to wait for a half hour for them to clean the room and then the front desk personnel made us feel like we were lucky because the maids put our room before a few others. What if we e had arrived for 4 pm check-in!!?? Other than that, it was a decent stay, and we were grateful for the short walking distance to the Oakland-Alameda-SF ferry.

The room was very clean albeit a bit noisy. Kind of weird having only one small window that looked directly at the balcony of the room next door so we couldn't even open the drapes. It was fine for one night though.

Wouldnt walk too far at night but good transportation options. Quiet during the night. Wondrrful deck on the water and good coffee.

We love this place, our favorite place to stay in Oakland. Waterfront in Jack London Square. Expensive to park though