Not too bad of a hotel. Price was good . I slept good all night.

Dirty place. no airport shuttle like it says. Gone downhill in last couple years. Won’t be back ever.

We DID NOT STAY-still awaiting a REFUND. It was disgusting and you all should really do a little more vetting of properties you are listing!!! 7339447 is my REQUEST ID. Really hoping an expecting a positive outcome- would like to use Hotels.com again!

This hotel has not been updated since the 80s. There were roaches on the furniture and glitter on the sheets.

Yeah, not good. You can definitely tell this place used to be great but not any more. Dirty and old lobby. The vending machines outside looked like they had the money collecting parts busted out and the old restaurant didnt look like its been open for awhile. Check in was at 3pm and we arrived at 6:30ish and the room was still being cleaned so we had to wait until 7 for the room to be ready. Makes me think this place isnt properly staffed. Went to the room and checked the bedding for bed bugs. Didnt find any but the room bedding was gross, i could let my kids stay. Axel at reception was the best part or our stay. He was very helpful to us and other guests. He spoke a different language to help out the people before us and he was fantastic when we brought our concerns to him.

Bad experience when we get there room is not available . Front desk Jose Sanchez wants us to wait 30-40 mins.and they are still going to clean up the room that we will occupying . I am not coming back in this hotel Ever . IHOPE

Check in was stated to be at 3. I arrived at 4:10 and no rooms were clean. Told to come back later. I told him my check in was supposed to be 3:00, I was told “I know!” Not the best area to be wondering around while room was being cleaned. Came back at 5:30. Room was ready but the desk clerk was extremely limited on words. No parking communication, no direction on how to get to my room. Worst stay! When entering my room I was met with an overwhelming order of cigarette smoke. Toilets had difficulty flushing. Woke up several times to someone smoking and filling our room with the sinking oder. No washcloths provided, no tissue boxes, no cups for water, check out was 11, had house keeping opening my door at 10am.

The hotel rooms were clean but the hotel lobby and carpets throughout are dirty. No cups or glasses in room. Soda/drink machines and gym out of order.

It was so many cockroaches the I have to leave the hotel at 1am I had a babe with me. Not acceptable at all

Terrible quality, no service,hotel room smelled like marijuana. front desk personal( latino) acted like he was in drug, made us wait for over a hour to check in when we arrived at 1:00am. There were lots hippies hanging around the lobby when we arrived.

I had a great time whent swimming staff was very nice

Everything good

Okay for price

This was the worst stay ever. The staff does not care about any of the guest. My room had no toilet paper and the front desk was no help with that. They don't even clean or vacuum the hallways. The staff is rude and confrontational. The light bulbs in my bathroom was blown out which made it difficult for me to prepare for the funeral that I was in town for. The owner should sell it or turn it into something else.

It was just too many people runin the hallways

We had the hotel cancel our stay. Lots of homeless lingering near front door. AC was broken in entire building.

Prior to doing the check in, i had to wait about 10 min for the receptionist to show up. I was given a room that was still dirty and had to go back to the counter to get another room. Also, there was a lady custimer yelling at one of the staff for something related to their kid.

Didn’t get checked in nobody at desk almost died there omg

I could not stay, the had no AC, horrible experience, I expect my full refund or my bank will reverse the transaction.

Property and room, staffs are good. Only problem is it’s located in front of Harley Davison dealership, so, during weekdays, motorists ride motorcycles days and nights and the noises… terrible!

Dirty. Broken furniture. Burned out light bulbs. Front desk empty for breaks, lunch, dinner times. No shuttle. No restaurant. No food vending machines.

Very unsafe no air conditioner no ironing board and iron people hanging out n around facility toilet did not flush elevator got stuck five times and fire department had to come out pool dirty Roaches in bathroom not enough linen for two people very unhappy with this hotel

great staff, biut not family friendly

None of the snack or drink machines work. Kept my deposit despite leaving the room clean.

My truck got broken into in the parking lot where you had to pay $10 a night/ day to park it’s always something going on there with involving the police the restaurant never opened so it wasn’t room service the ground of the property have abandoned cars on the lot if you’re thinking about getting a room here you best go somewhere else I’m warning you !!!

Place is a .5 star at best

The staff is extremely friendly. The rooms are horrible. Our 1st room was literally infested with roaches. Roaches were in the bed. We didn't come in til 11pm or so and were so tired and had to deal with this. We tried calling around for another hotel but it was too late. The staff moved us to another room, no roaches but the sink was clogged. The carpet is soooooo filthy and the A/C was not working. Ive never been to Oakland before so I totally drop the ball on reading reviews before choosing a hotel.

Too much smrell and entry not convinent.

Highly would not recommend not sure where the pictures online come from. But took forever for someone to answer the phone at the front desk.. Hotel does not have a shuttle luckily Lyft wasn't to expensive.. Hotel had a sign up in the window no ac or heat partial refund available. What kinda mess is that. Lots of street walkers come in and out of the (motel).

Completely unacceptable.

Property has roach infestation

The AC was not working. We had to pay addional fee to park inside the facilities. No shuttle bus. Inside the room the iron did not work and the electricity outlets were not working properly.