Property rooms are extremely old and have a hospital patient room feel. The gym is outdated and the property in general is not worth the chatge per night. I would not stay here agian. Constantly patients and healthcare workers are all that are around. The pool was out of order when I was there. The carpent stinked and they charge extra for parking since it is only valet parking.

The front desk made our stay very pleasurable by the warm welcome and knowledge about the surrounding dining areas as well as in the hotel.

Stay was nothing but amazing.....stayed at this wonderful hotel to prepare my so to leave to college at Texas Southern University

It was very noisy. My room was at the end of the hallway next to the stairwell. I heard the stairwell door opening and closing all night. I also could hear the guests next door in the other rooms talking. There was not extra blankets in the room and the air conditioning system was difficult to regulate. It either didn’t run or ran to the point of very uncomfortable cold room. The pillows were terrible to the point I woke up with neck pain and a migraine. The floor in the room had trash from the previous guest that housekeepers didn’t even clean vacuum. This hotel doesn’t offer complimentary Wi-Fi! I was required to pay for it. This is all unacceptable especially at the price I paid for this room. The employee's offered no solutions. I expected better customer service. I utterly regret staying at the Marriott. I only chose this hotel bc it was closer to the medical center my family was being cared for. I should have stayed at the Hilton medical center. So I ask any other travelers to please consider all the other many other hotels in this area. You will have a better stay.

Inconvinince to get to from parking garage to hotel

We both had the best nights sleep of our lives. The bed and the pillows were very comfortable. We really appreciate our stay

The sraff was amazing. Great location!

We were having a procedure done at Methodist Hospital. The hotel is very convenient and had easy access to the hospital.

Great stay. There for one night. No issues at all.

Overall good, but no full size mirror in room

Smelled like vomit

I booked this hotel because it was across the street from the hospital. It was clean, comfortable, and staff was friendly. There’s a couple of restaurants across the and the hotel has a bistro & restaurant for convenience as well. Overall a good hotel.

In bath no have toothpaste and other cleaner items !! It’s 5 star hotel no motel

Excellent location and very Friendly staff

I was in town for Dr appts at MD Anderson and it was pretty close and convenient. Shuttle service to hospital was excellent

Very short stay as we were in town for Houston Livestock show and rodeo. Hotel was extremely accomodating by letting us drop off our vehicle before we checked in and allowed us to access our vehicle to get our things from our car after valet. I appreciate their extra efforts in that area. This hotel is excellent location for the train stop for heading to Houston Livestock show. We will stay again.

The hotel is very nice and the location is great!

I wish the bar was open later with more food options

Everything was great except the homeless people

Close to Houston Methodist hospital. There is a tunnel that connects the hotel with the hospital. Clean, quiet, good braekfast, the people who work at hotel are helpful and kind

Nice place and close to work

It was good stay except sink stopper didn’t work and mattress was not comfortable. The hotel restaurant chicken wings were overcooked. Not good views for my room, just another hotel building. Great customer service and cleanliness.

Very comfortable! Clean, soundproof, excellent mattress, etc. Loved it!

Stayed during the Houston livestock show and rodeo. Metro rail was right out the front door to get us to and from NRG.

We stayed here because our son was in the hospital and needed a home base nearby. Regina at the front desk and Maraceli in the M Club were life savers. They were both so compassionate and kind during our very difficult time. Thank you to them both!

Everything was perfect

Nice place downtown. Self-parking is a good option.

Best

Nice clean property close to the museums and montrose area restaurants. Parking a pain and expensive. The valet parking staff very nice but it’s pricey. No in and out privileges if you self park which is irritating. Rooms nice. Comfy beds. Our toilet was not flushing. Had to request help twice before it was fixed. But the engineer fixed it rapidly. Overall a good stay.

Good location

Excellent

Room air conditioning is antiquated very noisy. Staff lost my second night stay that I booked thur your service. Very high parking fees.