Pros: The hotel is in an excellent location and we really enjoyed having a room that partially overlooked the ocean. All of the staff we encountered were friendly and helpful. Cons: Our breakfast at Schooner’s was disappointing. There were a couple of “little” things with the room, like the carpet being damaged at the entrance to our bathroom, which meant there was a VERY sharp and exposed carpet nail pointing straight up that we discovered the hard way. All in all, the hotel was very nice, but at this price point (over $500/night after parking costs) I was hoping for a little more consistency in quality.

Wonderful experience. Staff was helpful. Amenities were lovely. Location was amazing.

So comfortable and food was delicious!

Hotel was great. The issue is that they didn’t plug in our EV overnight like they were supposed to….which lead to upsetting our planned departure time to Napa.

Great room very clean.

N/A

It was a lovely hotel in beautiful surroundings. It would have been nice if there had been a swimming pool.

Lovely option in Monterey. It makes me come back every time.

Good Customer Service from employees

Beautiful hotel. Staff and dining were great.

Great place. wonderful view. only downside were the noisy seal lions! all night long. nice pianist in bar. friendly staff. will retrun

Amazing hotel. Absolutely stunning. Would love to stay again.

We enjoyed our stay!

Close to everything. Beautiful setting right on the water.

We had a wonderful view. My only negative is that the beds did not have top sheets only comforter and it was too warm to sleep with comforter. I heard another guest complaining about this at check out and we were told it is their new way.

Fantastic views from our balcony, ocean view room. It’s mesmerizing and so relaxing. The sea lions are quite loud so ask for a room in the building farthest away from the lobby.

Lovely helpful staff. Thank you to Miranda in the concierge for the bottle of red wine she sent to our room with a note to say it was lovely to meet us, which it was to meet her too. Beautiful hotel with fabulous outlook over Monterey bay. Valet staff very friendly and professional getting our car back and forth from the garage to us. A very good choice to stay here. Food in Schooners restaurant excellent.

Great! Amazing place!!!!

Wonderful Hotel!Staff was amazing.

The staff, from Valet to the Housekeeping and Front Desk, were so helpful and polite. The beds were so comfortable!

A beautiful room in a beautiful hotel on a beautiful beacg

We had a wonderful stay here. Everything was top notch. I wish we could have stayed longer.

Everything

We stayed at the Monterey Bay Plaza Hotel and Spa for two nights while visiting the world famous Monterey Bay Aquarium and Elkhorn Slough. We were not able to get a room with an ocean view so we opted for the city view and had read reviews about the street noise. It was very noisy when our slider door was open to the very narrow balcony. We were on the top floor (4th) of the main building facing the street. But once we closed the slider - it was quiet and we were able to fall asleep. My advice if you’re not getting an ocean view - opt for a room that faces inside the building for a quieter experience (vs the city view). The staff were very welcoming and helpful and the hotel was exactly what we expected. The views from the large terrace area / cafe / Al fresco dining - were amazing. We saw seals and otters all day long from the hotel terrace. We had lunch at their cafe and also used the well hidden hot tub area on the second floor of the spa building. Our only complaint was that the beds were extremely soft and felt worn in on one side. The staff told us they were new - but it was a tough night for two adults in a mushy queen. In addition we had a really fun time renting e-bikes from the rental shop attached to the hotel. They were super nice and got us set up quickly. The bike path runs for miles to the south of the hotel and about a half a mile to the North. We would stay here again.

Everything was just great, big room big shower great staff. We will be back someday soon

We had an amazing overnight stay with family. We ate our meals at Schooners, visited the seal lions and Monterey Aquarium

Nice hotel.

Amazing location, friendly staff, huge room (we are a family of 4) so we didn’t feel crammed at all.

Nice place

Near/on water of bay

This property is perfectly located in Monterey. Right on the ocean in Cannery Row. I was impressed with the size of our room and cleanliness.also the staff is very serviced oriented and friendly. The negatives , coffee machine in room didnt work, towels were rough, no over sheet on bed, just comforter. For the high price I expected no issues. I will probably not stay at this hotel again.

Birthday & Anniversary celebration. Was very happy with stay.