The HVAC system had been turned off with a not saying HVAC did not run in fall. It was 80 degrees outside like a warm summer day. After a shower I checked out and sat in my car for 3 hours before my meeting. Will not stay there again. They ownership should be ashamed to house people at a Hilton Property with no working AC. All I can think of is that the ownership are a bunch of chickshit cheap folks.

The room was nice, Could have been one more regular coffee instead of 3 decaf and 1 reg. both rooms the same. the room was clean, nice, very comfortable. Nice friendly people and we really enjoyed our stay.

We booked the hotel for a quick trip, able to do early check in, the hotel is almost stuck in the 1990s, its is in need of a refresh, the room smelled of a cat lady had let her felines go whenever. The positive is the Bartender was fantastic, the cook making omelets was cheerful and very nice. The front desk agents were horribly rude and condescending.

We had to change it room due to the cleanliness and malfunction of the room and equipment. There was an issue with pool access. And not the friendliest environment.

It was so awful, changed rooms 3 times for a total of 4 different rooms. There is a new charge from today for a movie that I NEVER rented!!!! I left at 9:30am, never turned off the one channel I watched, NO movie rentals!!!!!! Worst experience ever, I should be refunded my 4 day stay!!!!! Plus the movie I never rented.

I stayed at this location a few years ago and it was a great experience.... things have gone down hill SIGNIFICANTLY since then. The room was gross. The shower drain was plugged with hair before any of us had showered. My kids literally found suboxone strip wrappers with the coffee cups in our room. The rooms are really run down. Wallpaper's peeling up everywhere, the shower handle fell off, and the toilet wouldn't flush. We had screaming, yelling and hollering in the hall from about 10 pm untill 1 am. There were blood curdling screams that could be heard from out in the parking lot. With all the security there, I'm not sure what they were doing but clearly screaming all night in the hallways isn't against the rules. The continental breakfast was a joke... by 9am everything was wiped out. Literally a few apples and oranges left. Every bin of food was completely empty... even including the cold cereal. This place has so much potential and is seriously mismanaged. I'm shocked this is still considered an Embassy Suites because it sure isn't consistent with the brand qualities or standards. It was honestly an expensive terrible experience. I'm so disappointed.

The hotel is clean and comfortable. The shower was amazing! The breakfast was A . I definitely will stay again.

The open space in the lobby was great and the indoor pool was fun for kids. The adjoining rooms we stayed in however were not so great. Room #1 had a large Red stain on the floor, muffins under the bed, the sofa bed would not pull out and the door to the refrigerator was broken. Room #2 had Feces on the wall in the bathroom and hard yellowish stains on the bed comforter. Housekeeping did not come to clean the rooms at all.