One of the best boutique hotel experiences I have had in the last 10 years. The service and amenities are outstanding, my one and only complaint is that my room was quite cold and there was no way to make it warmer.

Reception staff were amazing, very helpful with directions.

Very nice hotel and service Nice breakfast and speciel the free bar

Absolutely wonderful stay again at this magnificent hotel. Everything about this hotel is amazing. Clean, spacious, good sized rooms, eco friendly, excellent breakfast, the staff were great and friendly, enjoyed the cheese and wine evenings and the relaxed lounge with the drinks. Wonderful all round. Will definitely be back.

The hotel is great , but ask to have a front view. We had a room with backyard view and still couldn’t see anything as the windows were fitted so high and they were very small ones. Overall- the staff are amazing and so helpful.

Amazing staff ( Casey and Gabriella ) and others at front desk j Breakfast was fabulous and social hour amazing and people were actually talking instead of looking/chatting on there phones . WINE AND CHEESE AND OPEN BAR is very good

This was one of the worst check in experiences I have ever had. The check in associate was an intern and being trained. He inadvertently gave us false information. This can be expected from a trainee from time to time. However, the hotel staff, especially the front desk manager will not own up to the mistake that was made and is instead calling us liars.

We considered many hotel options in Amsterdam and landed on Banks Mansion due to location, ratings and provided amenities (included afternoon snacks, drinks, breakfast, etc). Location of hotel was great, providing easy walking to many attractions, bars and restaurants. Beds were comfortable, room was very spacious, toiletries had a lovely scent and staff were friendly. For us the mark was missed on cleanliness and general condition of the property. Carpet in our room had stains, there was something spilled down the inside of the bedroom door, bathroom grout was visibly dirty and the bathroom door handle plate had fingerprints/visible "stuff" on it. We went to breakfast our first morning, where our shoes stuck to the floor, which just didn't land well in an environment you're going to eat at. Additionally the living room area is quite small, and seats are limited during the afternoon/evening, so arrive early if you want to hang. Again, we really wanted to love everything about it, but just didn't meet expectations and would not stay again.