Cost a little high for this place but overall good

Enjoyed swimming pool facilities and the early breakfast menu. Air conditioning in room was a problem. I had to lower to 60's to maintain decent cooling but unit was noisy. Desk clerk offered another ròom upstairs or wait for maintainence engineer who was not available at the time. Three day stay was not comfortable.

Liked swimming pool and breakfast. Did not like air condition in room.

Friendly

Stayed 3 times already and it’s always been the best

Property hasn’t changed much but it’s clean, has a large mini fridge, great indoor pool area and amazing breakfast buffet with delicious coffee. Housekeeping and front desk staff are amazing. Parking is easy and it’s free.

Great hotel, has indoor pool which is nice

Checked in the room and turned the a/c down low to get the room cool. The room never cooled down and called the desk downstairs and they stated there was no rooms available to move to. Spent 2 nights in a hot room that i never needed covers to keep warm with the a/c unit down to lower 60s. Paying that kind of money for 2 nights and a/c never cooled the room down definitely bad experience.

Nice

I loved the fresh smell of the sheets.

Great place to stay

They would not take cash for payment. It was said my card was to hold the room and I could pay cash at checkout. #2 I could not get any one to answer the phone so I had to deal with a booking agency to make reservations. The fees are too high to use a credit card for renting a room. I am a honors customer.

Tv channels were limited couldn't watch what we wanted too so I don't know if we'll be staying there again

The staff were great. The bathroom sink was filthy. When I flipped the quilt over I discovered it had blood stains on it. I photographed these things and showed the night clerk the pics. The replacement quilt looked like it had been torn up by a dog. I have pics of that, too.

The room was cleaned halfway. Asked for a change of sheets, and they said they did not have sheets till the next day. The next day, in the afternoon, I asked for clean towels, THEY DID NOT HAVE NONE! The night lady was supper rude when I asked for the towels. I will not be ever staying here again!!

Workout room equipment needs to be updated.

easy parking

Not a fan, won’t stay again

We did not get the king room per our reservation, wash cloth had a hole in it the size of a half dollar, no body wash in the bath dispenser and no microwave in breakfast area necessitating a trip up to the room to fix the oatmeal! The grout in bathroom floor tile was nasty. It looked as if they tried to cover it up with paint or something

Staff were amazing. Room has some cracked tile. Bathtub bottom was so slick that I slipped twice and had to be very careful. I slip resulted in actually falling into the shower curtain.

The assistant manager Melva was rude and hateful because my keys wouldn’t work. The truth is that 3 different doors (outside East door, pool, and my room) that I tried to unlock, other guests couldn’t unlock either. She made it my fault and seemed upset she had to get off the lobby couch when I wanted to check in. The property needs major updating. Landscaping had dead trees, carpets were stained and torn, pool area was rusty along with chipping paint, and obviously the magnetic key locks need replacing. This is a great location and all other staff especially Justina were friendly and helpful.

Very nice place

Beds slept really well for us. Clean. We had hot breakfast options along with standard fare. Coffee was pretty good, really we have no complaints. The hinges on our bathroom door were covered in rust, but other than that, nice and clean. It was really quiet for us during our stay. Heard no one talking or carrying on around us so that’s always a plus.

For a one night stay, it was okay. Staff was friendly and the room was clean. We did not go to breakfast so I cannot comment on food, but there are plenty of shops and restaurants within walking distance. The property is older and it is shows. For example, in the restroom there was rust, mold, broken tiles, etc., and on the exterior, the property is weathered, and the landscaping was overgrown and not manicured. After my stay, I would look for other properties, but would not completely rule this one out.

It was all good and I'm glad they took us in at the very last minute I will start staying there very time i go home i had a real bad experience at plaze inn so thank you

Check-in was exhausting. Needed ID, credit card, email address, phone number, basically building a database of my information that they can sell. I was told they have to have this info. Also Booked 2 rooms, two beds - but it was 2 rooms, single bed in each. Was told to sleep on the couch, which wasn't what I booked and paid for. Wrestled with the staff including the manager who blamed everything in the book, the usual list of previous shift, 3rd party booking companies like Expedia, blamed website, etc. Bottom line, we had one bed. No exchanges, no option except go somewhere else and find a different hotel. Breakfast was minimal, with a woman that said, "I don't speak english," yet went and wrote a note that they were out of milk to place on the little refrigerator in the breakfast area. Will never stay here again. Property looks so run down and worn out, this hotel has gone to trash. Terrible staff, over promise, and under deliver, yet full price.

Staff was very friendly and courteous

Nice area

Staff was extremely nice !

They were all friendly I will come again

The property was well cared for, friendly staff, convenient location.

I honestly thought I was booking at the newer Fairfield by HEB. This is not it but no fault of theirs. The property is pretty clean, no bugs running around but it is in need of a facelift. You can tell it’s an old building with issues. My co worker had a crack in her ceiling and water damage spots. I won’t be staying here again. There are so many nicer hotels to stay at in the area.