Nice calm and comfortable. Here for family trip. Great indoor pool

This stay was last minute after a 9 hour drive. Booking was seamless as was check in. My room was clean and spacious. It was across the hall from the fitness studio which was even more convenient. Breakfast was surprisingly good. They even had gluten free muffins. Check out was equally easy. I highly recommend this hotel.

Good stay. No complaints.

If you travel a lot and really love EXCELLENT customer service, this is the hotel for you. The front desk staff is professional, kind, accommodating and efficient. We couldn't fit everything in our carry ons so we had to ship a few items back. They allowed us to leave the box and email the label once back home, which is what I did. Julie and Greg were especially helpful. But the whole front desk staff is amazing! The only issue we had was with the housekeeping who just folded back the covers on the bed instead of MAKING the bed and changed the garbage trash bags. Did not replace the towels or bring another bar of soap, nothing was wiped down, cleaned or tidied up. It was pointless. Most housekeeping staff make it so you come into a refreshed room with beds made up, pillows fluffed, new towels and replenished items. We were disappointed but the overall stay was awesome!

Good environment

The front desk staff were super friendly and helpful.

Great customer service and cleanness

Check in was fine. The room was spacious and the beds comfortable. However, there were ants. Also- our room had not been fully restocked- there were only bath towels- no hand or wash cloths, no soap or trash liners or toilet paper. This was easily remedied- I think the cleaner got distracted there at the end. Great location, and liked that check out was at noon.

The room (really, the entire facility) was very clean & presentable! Only issues I had is that the Room phone was not working & the sheets did not fit properly so it kept popping off the corner which is a bit of a pet peeve for me.

The hotel was super clean and the staff was very professional and friendly. However, I did have an issue with my room condition and the front desk was able to change my room.

Property was close to Liberty University which was great. The breakfast was horrible they took the oatmeal out and my husband requested it and they said they needed to take it down because it took so long to clean there was more than 40 minutes left for breakfast. We also saw a roach in the breakfast area. Other than that everything was great.

Beautiful site and easy to walk to the university

Customer service

Very friendly staff, great view (from part of the parking lot), great breakfast options, and good coffee!

Very friendly staff

Very nice hotel and experience

Perfect location to University! Very clean!!!!! Anything you need, front desk is always willing, kind, and able to help! Always stay here when we are at Liberty University!

This is a very good option when looking for a place to stay close to Liberty University.

The staff(Julie) took great care of us and gave us a marvelous room!

Very nice but a little dated. Staff and breakfast very good.

This was a wonderful place to stay! Great indoor pool, outdoor fire pit and very clean. The staff was very kind, especially the night clerk. We will stay here every time we are in the area.

Love ❤️ this place & close to everything, will stay again

This is an excellent property due to its location and close proximity to the Liberty University campus. Staff is very friendly and helpful. The rooms are super clean and beds are comfortable. Thank you for a great stay!

Only real negative was that the room had a strange smell. Not bad necessarily, but strange.

Breakfast sucked.

Upon arrival there were no rooms ready. When the room became available my room had a dirty shower curtain and liner. I didn’t have enough towels and when I asked the front desk they stated they were out and offered pool Towels, no thank you. They were dirty as well. Another associates offered the floor bath mat towels. I stayed here because of my graduation and it was convenient and I thought it being a Marriott my experience would be better.

I liked the fact that it was sold out but you did not hear ANY commotion.

Loved the proximity to Liberty university

The Fairfield Inn was an excellent location to lodge at during my Lynchburg visit for the Virginia University of Lynchburg graduation. The staff were courteous and friendly in addition to my room and all areas of the hotel being pristine. I would highly recommend!

Lived up to its brand.

Nice and friendly staff

Elevator button broke the day we arrived. Staff was quick to get this serviced and fixed by the next morning. So only minor inconvenience. Room was very nice and clean.