Spacious rooms, 24 hour reception, onsite restaurant with great food. Next to the beach and an easy walk to Harrup Park.

Everything was clean and beautiful, however some more affordable dining options or at the very least directions to more affordable dining options would be nice

Was nice spacious room with adequate room to do work. Comfortable bed and good location. Had a nice restaurant at the hotel also.

I feel we were put downstairs in an old room because I used Wotif This happens quite a lot, not just this motel, I think I will start booking directly with the motel. Sorry.

good hotel just nothing else close without cab or uber

The room was so clean and pleasant. Simple yet elegant for a family. My kids loved staying there. Having the beach so close made it even better! Food was delicious and loved the singer that was there on the Friday night! He played a few kid friendly songs like the wiggles and baby shark so my kids got to have a dance. It was amazing and we will definitely be staying there from now on when we visit Mackay :)

Mackay is not the center of the world, and the city has clearly suffered after Covid with a lot of store closures etc. It also doesn’t have the big tourist streams as larger Australian cities have. Seeing the selection of hotels, we chose to stay at the Ocean International as it is situated beautifully at the beach with a wonderful garden. Given that the hotel is quite affordable, we did expected that the hotel would be somewhat in need of renovation and that we were not to expect a premium experience. Sadly we were very disappointed. Checking in to our room late in the evening, we found cockroaches crawling around everywhere. Even on the bed. The very sweet receptionist gave us a new room, but sadly also here we had small ant like bugs crawling around the room constantly. The cleaning of the rooms clearly is not good enough, however sweet the cleaning personnel is. Mackay is a humid rainforest area, and the hotel is situated at a beach next to a huge forest. It is to be expected that the owners have pest control there to keep the rooms clean and comfortable. This was really not the experience we had, and we were disappointed with our stay. We also had to proactively ask for a refund of the difference for the downgrade of rooms, which did not add positively to an already under par experience.

Perfect stay

We stayed for New Year’s Eve so we didn’t have to drive. We were in a room on the 4th floor. The rooms are slightly outdated but still very comfortable. The shower is huge with a great amount of water flow. There is a small verandah and you can see the ocean . The bed was large and very comfortable. The room was clean & tidy. The restaurant downstairs serves amazing food and the staff are very friendly. I would recommend booking ahead as it is very popular. You can also order room service. There is a pool which we didn’t use. And an outdoor area where you can sit & drink cocktails from the bar. The bar has a great selection of drinks including cocktails and mocktails.

Always good here..the staff are so amazing and friendly and the room is always spotlessly clean and comfortable

Close to beach, live music and excellent restaurant.

Always a great stay here - only place we stay in Mackay. In a great convenient area, Lovley staff, beautiful pool & not very far to walk to the beach

Lovely stay, will be staying here again

We enjoyed our stay. 😊

The family room was the perfect choice for my daughter , her three children and myself while passing through Mackay conveniently situated close to Mackay airport.

On the most part a comfortable and pleasant stay with family, the only thing was a car parked so close to mine that I couldn’t get I. And my door was damaged. This is no reflection on the staff or the property. Just annoying, would stay again and recommend

View of lawn and bush, short walk to the beach. Light and airy dining with inside and outside options. Excellent and friendly service.

Have stayed here several times and wouldn’t stay annywhere else. Love the renovations to the pool and restaurant. Really loved our stay

It was a very clean and tidy motel. I loved the little balcony with seating. The indoor seating was awesome to sit and enjoy my morning coffee to start the day. My room has an awesome shower with heaps of hot water. Great stay. The trees trimmed to enjoy the view would make this motel perfect! Other than that a very enjoyable stay

I love the restaurant and pool area. Staff were all lovely.

Nice Hotel in a quiet location despite being 5 mins from the airport. Very friendly staff, very nice dinner, comfy bed and amazing breakfast, the "Big Brekky" was tremendous.

First time to Mackay and it was what we expected. Room was great, balcony looking over the pool, friendly staff, accommodating, meals were great, little on the high side, but worth it. Pool area was great, the hotel had weddings, birthdays, gender reveals, bands, it was well controlled, not too loud and quiet in the room, it was almost like we were a part of it! 3-minute walk to the beach, wonderful location, we got taxis everywhere, 10-15 minutes from everything, well worth the stay.

It was comfortable and the price of the room was economical for the number of people sleeping in it.

Staff were super friendly and helpful

Very clean. Super comfortable bed. Great brekky.

Close to the beach. The rooms were outdated. There was no microwave, the aircon did not heat so we were freezing.

Staff were friendly, rooms were very clean and the great ambience.

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The friendliness of the staff. I arrived very early due to flight changes with Covid and they let me into my room at 8am which was incredible. The food is delicious and the walking tracks nearby are great. The view from my room was so beautiful.

This would have to be one of the best hotels we have stayed in. The service was faultless from check in and continued for the two days.

This would have to be one of the best hotels we have stayed in. The service was faultless from check in and continued for the two days.

Nice to be near the coast, a little aging and the front desk weren’t overly friendly, but all other staff were lovely.