Great experience overall. Staff was friendly, valet was fast, and rooms were private and clean. Only negative was the rooms were not ready for guests when they arrived. Check-in was at 3 and our room was not ready until 5. If I am paying for a room from 3pm to 12pm, I expect to have the room. That was 2 hours of a room we paid for with no access to.

Rooms are very comfortable and beautiful, we were able to do an early check in.

It was great all around

The room and bathroom were spacious. The two times I texted the front desk for extra towels, we received them quickly. The lobby smelled terrible, like feces and soap. I had to hold my breath each time I walked through it.

The staff was great, very responsive! Our first room had a loud banging with the AC unit so we requested to move rooms. Second room had a very slow draining sink and when the hair dryer was used blew the fuse for the entire room. Also loud trash emptying from building next door starting at 5 am, emptied twice that same morning. Overall the place was clean and well decorated, staff helped where they could and was very nice to interact with. Just disappointed we got the two rooms that had problems.

The property was nice but there was a lot of issues with the staffing. We arrived at 2:45pm for a 3:00pm check in. We were told that because of a staffing issue they had to send the linens out to the laundry and weren’t expecting them back until 4:00pm. We were going to a concert and the bus was picking us up at 4:15 and had to get ready in the lobby bathroom along with a bunch of other people. Our luggage was stored and we went to the concert. I received a message at 5:30pm that the room was ready while we were at the concert. E arrived back at the hotel around 1:00am where there was a line of people who were not able to check in before because of the same issue and had to wait. Then they could not locate the key to the luggage room. It was a disaster with everyone upset. They called a supervisor and after some time they arrived and continued searching for the key. Around 2:45am they finally located it and let everyone get their luggage without even checking the bag tags mind you so it was a free for all. I work in the industry and this should not have been an issue. They should have had attic stock sheets and should have been prepared for a busy concert evening since they are the shuttle host hotel.

Shower floor cracked Lobby has a weird smell

Check-in was a mess. We arrived at 3 pm for check in. We were told our room was not ready due to no bed linens. To make the situation worst the Front Desk Attendant was rude about it. We were going to concert at Red Rock which runs a shuttle out of this hotel. The main and only reason for our stay at this hotel. We were told they would keep our bags in a storage room at the Front Desk. We were assured there was 24 hour Front Desk coverage and we would be able to retrieve our bags at anytime. Upon return from the Red Rock Concert the Front Desk attendant could not find the key to the storage room. He called a supervisor to help access the room. When the supervisor arrived, she was also unable to locate the key. We waited almost 2 hours. It’s now 2:15 am and we are finally able to access our bags.

I liked the area. However staff always seemed annoyed, and the area smelled like a constant fart. Room wasn’t worth the price compared to other ‘luxurious’ hotels.

IT was fine, clean

The hotel itself is great and the staff are very friendly! However our tv kept changing channels every 3-5 minutes making it impossible to watch any movies as a family. We reported it to the front desk three separate times and each time they told us it was “taken care of”. I guess we have different definitions of “taken care of.” We also had a dining credit for our room that no one explained to us how it was supposed to be used. So we spent way too much money on food than we would’ve otherwise. Overall it was a “fine” experience. The lady who was vacuuming the lobby was super super nice! They give you a plant for your room which is super cute. When you book this property, come to Denver with your patience and you’ll be fine.

The location is nice for downtown activities, the rooms are very big, pet friendly, good beds and bedding, and enough towels and washcloths.it is not a service centric hotel so don’t expect that next level of amenities.It felt a bit like a discount hotel but you pay for a higher end hotel. Plus expensive parking fees.

Very nice. I've been staying at this property whenever I can, for 20 years, since they used to provide goldfish upon request. I miss them, but I suppose there are ethical considerations. I was sad that Panzano was closed (only pizza take out) for the Memorial Day Holiday. I've had some amazing meals there and was looking forward to hanging at the Chef's Table. I was able to enjoy breakfast there, so it sort of made up for it. Breakfast chicken hash and coffee was great. Thanks for reading.

It was quiet, the reception and lounge area was quiet and cosy. Walkable to many excellent restaurants. Rooms were clean. Mixer in our shower was broken.

I had a terrible experience at Kimpton Hotel Monaco Denver. I would not recommend. The staff are very rude and disrespectful.

We enjoyed our stay for the most part. However our room faced the parking garage. We would get light and noise from the cars in the garage all day and night. It was also just ugly to look at. I wish the reservation would have indicated that. The room had really comfortable beds.

I’d definitely stay here again!

The room and views were absolutely stunning!!

Its was a beautiful stay. We did have trouble finding how to get my car parked. We did require more counter space and outlets to charge our phone , plug in hair tools etc in the room. And beds were highly uncomfortable, regardless we were taken care of by personel and the front desk.

It was a nice place to stay, great location in the city, window view was great we were on 7th floor and opportunities was able to here other tenants next to us and in the hallways

Beautiful property. My room had a major leak in the shower. The engineer came to fix it but he made it worse. I had a gorgeous tub to soak in and we’ll worth it! Hallways freezing however. Not sure why. Room was great. Will be back!

I enjoyed the location. It seemed fairly central to alot of nearby entertainment. The lobby however reminded me of a kennel which i understand had to do with being dog friendly but i felt there could be extra steps involved with keeping it at least smelling cleaner. The only other thing i could say is the upfront deposit was high aswell as a non itemized return of said deposit after days of waiting

Disappointing stay. Hotel is aging, not as nice as other Kimptons, room a weird shape and size and looked out into a parking garage. Definitely wouldn’t stay again.

Beautiful, clean large room with two queens. Would definitely stay there again.

It was within walking distance to many restaurants and stores and very friendly staff.

We stayed for an Avalanche game. The Hotel was very clean, and the staff was very friendly and nice.

Staff was amazing. Person in room next to me was loud every night until 3am. Walls are very thin and not much sleep. Security didn’t help situation.

Staff was so helpful

Front desk staff should smile more ; room had an elevated parking lot view line ; parking is ridiculously expensive ; lobby lounge is very very warm and inviting

Great staff and very nice room.

We needed to ask twice for things to get done. Customer service not at to par

Unfriendly desk clerk. Couldn’t care less that I was there. Tiny room for the price. No coffee, no iron, microwave. Just overpriced the location it’s in.