It was ok the room smell a little bit smoky

We checked in at 7PM their was no one at the front desk to greet us. We had to ring a bell and wait. The room had a horrible odor that did not go away. The blanket/comforter had large yellow stains all over it. We considered leaving but it was getting dark and we realized we were NOT in a good area. So needless to say we did not stay the entire length of our stay. We stayed 1 night and got the hell out of there. We would NOT recommend this hotel or its location to anyone.

Not at this time

No breakfast as advertised. Drink vending machine out of order. Water pressure was terrible. Mattress was lumpy. Final straw was ac roach in the corner of the ceiling. I complained to front desk & she just said "ok, I'll let maintenence know to call pest control. "

Tv was broken upon arrival, then. Then no remote available. Grab and go breakfast don’t exist!?!? When asked was told items were on back order?!? Unacceptable as I chose this location in part because of breakfast available!!!

Hotel was not clean. It smelt like fish. Waited at the counter for over 10 minutes for help with something as there were no employees in sight. Other visitors also complained of bad experience.

The worst hotel ever, I know is the cheapest one around the area, but anyways should be maintaining certain standards…The hallway smells like cigarettes all the way, my 1yo daughter found dirty Q tips at the room floor, the sofa bed was against every existing cleaning concept and the pool was nasty, green full of mold…for last but not least someone threw up in the middle of the hallway and no one clean it! Thank God we went for 1 night only…Do you a favor, spend a little bit more in other place for God sake.

great place

It was a low cost trip to visit Juno beach, FL for spring break. The staff were very friendly and courteous but the hotel itself is in need of much needed repairs. Walking into the lobby the smells of fish and cooking are very strong. The room was clean but dated. The bathroom sink was damaged and stained with a dark dye and there was no exhaust system so there is noticeable mold damage that may have been just painted over but was creeping back out. The room gets humid after every shower even with low heat water. The lighting in the room is so dark and overall unappealing aspect at some point we worried about roaches but thankfully there were none. There were stains in the carpet and it looked unkept. It was an affordable two night stay but never again. This location needs some extra care.

The worth night ever. Toilet flushing did not work, windows are screwed and could not opened. Dirty room. Cockroaches in Bathroom. Staff with no motivation to work. Two rooms booked, but become in different floors

Staff

Worst hotel I ever stayed. Very dated, 1 person running the operations. Facilities are old, smells old and weird. No sheets available for sofa cama. No extra pillows, phone to call front desk doesn’t work. Elevator is soaked in water who knows why. Front desk person super rude, and room night was $213. Super strange as next door there is a nice hotel by Marriott

room had a dank, funky smell, like it had been smoked in, asked for restaurant suggestion: wawa and racetrack gas stations were the suggestions,

The facility was quiet, and convenient for my one night stay. I would choose this location again.

First, I have to acknowledge Zachary, the desk manager, he was awesome. His attitude , helpfulness and positive smile is the only good thing I have to report. Second. This hotel was a disgrace. It was dirty, in disrepair, and run down. The kitchen had nothing in it , no glasses, plates , pans, etc. we had to ask for a toaster. The coffee machine did not work. NOR DID THE ROOM PHONE, so we had to call on our cellphone to ask for help. The sove was disgusting, and did not work properly. Only one burner worked barely. Refrigerator was turned to off, so we lad to turn it down and wait for it to cool before putting any food in it. The in room coffee machine was broken as well. Kitchen cabinets were disintegrated and dity. The carpeting was filthy, and made the bottoms of our feet black. The noise level was atrocious, the window did not seal and we were right alongside I95. I had to get earplugs at Walgreens to sleep. We even had to make our own do not disturb/ privacy sign and tape it to the door. I would have moved after one night, but most places nearby were already booked. Avoid this dump. The site will not let me upload the photos I have documented

I have a back injury and the bed is extremely uncomfortable the bathroom door doesn’t close the housekeeper come in the room and remove the towels and never put none back in the room..I will never book a room here again

Location and room size and amenities

Room was ok, no maid service no trash can.

This was our best option for last minute travel and on a budget. After purchasing brunch items, our stove was not working. Staff were quick and efficient in rectifying the problem. I'll definitely recomed Extended Stay Am Suites. Excellent staff, very clean and budget friendly

I was happy it was pet friendly, but it was dirty, found half smoked cigar in drawer, kitchen filthy and dirty towels in bathroom. People made this bad not pets. It smelled like people had smoked in hallways and in the room.

They're horrible & it smells terrible

The bathroom had mold. Sofa bed had urine stains. The room smelled very bad. The carpet was extremely dirty. Went to the front office and asked to be switched rooms and they refused.

Can't take pictures of the smell. Unbelievably dirty. The left over marijuana in the room was bad. The floors and carpet sticky. The bathroom falling apart. The bathroom fan covered in grime and so loud that it drowned out the TV. The TV was so old and small. The bed appeared to be clean, but I was worried about every other surface. Didn't unpack because everything was disgusting.

Room rug was filthy and smelled of urine. Moved the bed to pick something I dropped and there was trash under the bed. Pet owners don't clean after their dogs and the surrounding areas were full of poop. The staff was courteous but never at the front desk.

Zachary, the evening clerk was the only positive thing I can say about this stay. He was extremely helpful, when I couldn't breathe in the first room because the air quality was so bad. The second room was much better. However, I was so happy I noticed the snot and mucus on the table before putting anything on it.

While front desk was really nice all around, the cleanliness of the rooms were unacceptable. Beds and linens were clean which is the most important to me. I stayed for 5 days and paid in advance so cancellation and refund was not an option since I booked through Expedia. Price for West Palm Beach was the best compared to other areas and places, however still over priced in my opinion. I did have to purchase my own Lysol wipes and Fabreeze freshener because the room smelled muggy and moldy. The air conditioners definitely need some cleaning. After I freshened up my own room I was more comfortable. Cooking stove and refrigerator worked as it should. The cleaning staff can definitely do much much better in cleaning because they do the bare minimum. I did find a few live roaches, but we are in florida. The only place i saw them was in the bathroom at night time. I just kept the light on the whole night and I stopped seeing them 😖. Everything overall needs updated and attention.

Filthy rooms with roaches

They staff are always helpful to all my needs during my long stay

What was good. The room got nice and cold and the beds were comfortable. What was not great. Their idea of breakfast included is dry prepackaged muffins and instant oatmeal...thats it. I get there is a kitchen but wow. All the kitchen utensils, supplies, etc. you have to ask for. So if you needed a cup all of a sudden, forget it. We used the pull out couch...good thing we brought blankets because all they could supply us with was sheets. Not to mention the hallway smelled like pot. Won't stay there again.

Good

It’s was nice and pleasant

Good