Great location for easy access to the stadium for Metallica M72 concerts!!

Check in was late. Nice hotel, easy access to light rail.

Upon check in. The concierge proceeded to tell me that the area we were in was dangerous, I could be raped, killed or mugged if I went outside the property. We were promised parking, and did not get it. After hearing the comments by the concierge, I had to park in a lot down the street, I had to go 6 levels up and walk down. I was terrified. The hotel had no refrigerator, or no microwave, I paid for 3 days and left early because I was afraid to go out and shop and do anything at all. I would never stay there again.

This is not tje W hotel standard as I have experienced travelling in Europe. Hotels needs refurbishment. Poor breakfast service and poor hotel lobby bar. Faded glory. Most astonishing was the sound of the airo on/off sound like a door was smashed

The rooms wete nice and the food options at the hotel were good.

Wonderful stay! Amazing staff!

Will NEVER stay at this hotel again. A Motel 6 is cleaner and the staff is nicer

The staff were very unprofessional

Great Stay!!! Highly reccomend!

Friendly and helpful staff. Great area, easy walking to local places in Seattle.

Parking valet is the only option if you want to park in the hotel and the daily parking fee is ridiculously expensive at $60 per night

Property was ok. Pretty average hotel. Lobby looks nice. Front desk service is unorganized and not very friendly. Room was not ready on time. They tried to "upgrade" us from the top floor to a middle floor. Definately told them no. Mountain veiw room even on the 26th floor had no view of the mountains. Just a scam name. Parking is way over priced.

Okay stay….walls kind of thin and it got noisy early….could hear other rooms showers, slamming doors, etc. But really didn’t like that their checkin/credit card system put an extra 40% dollar hold on my credit card because a 4 night stay is considered a long stay. I have never had that much of an increase on the CC hold and I think it’s a big inconvenience. I’m sure others will be unhappy about it. Might not stay there again because of that…..

Seattle needs to be cleaner. Property was clean and convenient. Staff was friendly. Would stay again.

It was wonderful! Great location!

The position of the property was great. One block to a Hop on - Hop off bus stop. Easy walking down to the Pike Market. The staff were just so friendly, especially Drew. Loved the bar area.

Loved everything about my stay here

Overall the stay was fine. It was an incredibly busy weekend and I don't think the hotel was prepared for all of the guests. We could not get room service.

Well located, clean room, nice staff.

They cancelled our reservation without even contacting us and left us stranded.

Like the vibe of the lobby with music. We attended the Stapleton concert on Saturday night and upon check-in they had County music playing, a pop hat station and great people watching. It set the tone for the stay for sure.

The front desk staff provided a very robotic, awkward, poor ethic, disappointing, and unprofessional service.

property was dirty and outdated If you pay $750 a night for a room you would think that you would be able to park your car there garage was full so we had to park off property and they wouldn't validate our parking ticket and super rude about it.Definitely the last time we will stay at the W in seattle

We stayed for our anniversary but this hotel is on the practical not celebratory or romantic side. The experience feels like those mini business in and out hotels. Customer service was shockingly meh. For as little as asking the front desk for water does not result in directing you to a cup of water located just around the corner. You'll go in circles in such a small place....During breakfast, at their restaurant, we over paid and received very stand offish customer service. Food tastes good but keep it practical and do not ask questions. If you want a cup of water during breakfast, that's a fun experience (not) Don't come here if you're looking for a relaxing vacay vibe. Additionally, the room indicated mountain views. A bit misleading because it's not accurate; you get full view of building butts and roofs with a tiny peek of possibly one peak but who knows it was cloudy. Not the point, if you want the true mountains it's on the opposite side. Do not believe them. They try to fool you there. It's an expensive stay for underwhelming service. I strongly get the sense that most of the front desk staff are just not trained for hospitality. They're in care-less mode with an added splash of attitude. You get the sense recruiting went straight to hiring onboarding without any training. Lastly, if you want the tickets that are included in your stay to the attractions, make sure you pick them up at the front desk.

Great place to relax and enjoy the city. Bed was extremely comfortable.

My stay at the W was amazing

Just as I expected well appointed and clean and efficient

Average hotel , too expensive for staying in a W hotel . The area was not so good as well.

Great stay

Great vibe and atmosphere.

No swimming pool. Business center didn't work, they didn't provide an alternative(needed to work on a computer for 20 mins) both computers in business center were down. Front desk agents were rude and not helpful. Property is outdated and overpriced, if you're reading this and considering, book the Fairmont across the street.

Stay was great!