Overall, we loved our stay. The family suites are great size, kids loved the pool. Nice having a restaurant attached.

Overall enjoyed ourselves, except found two bugs as we were packing up to check out! Room could use a deep cleaning!

Jacuzzi tub

Wonderful hotel! We will be visiting again in the future.

Was a great room and stay. Quite clean and just great!

Was a lovely stay

It was very nice and well kept!

Good

Decent room but needs a reno or glow up.

Easy to find and convenient to shopping and restaurants.

Elevator not working. Fixed as we were leaving. Bedding needs replacing. Nice bar and restaurant with good food.

Welcoming staff, well equipped room with ample space. Comfortable bed.

Great room and customer service

The hotel was quiet. But the room was not up to standards for a place that charges so much per night. We stayed there for 4 nights, asked for our room to be cleaned each night, and had an ant issue. The toilet was filthy. Even right after a cleaning. The restaurant screwed up my order; the pizza was undercooked and the jumbo wings were anything but jumbo. I don't often complain about places, I am usually one to not do a review but I want to get the word out of how disappointing this stay was. When I visit Winona again I will be looking to stay elsewhere. When I checked out, the staff apologized and did give me a discount.

Overall very clean.

In addition to being an awesome place, they were pet friendly, and first floor patio door made it convenient.

Large double room! Spacious bathroom! Decent breakfast options. Ice water in the lobby is a great touch.

Nice

I was there 3 days, checking out on the 4th and my room was never cleaned.

Overall the stay was fine. Had to request to have the toilet unplugged. Kind of an annoyance. The breakfast was not very good. Much better at Hilton’s.

The room itself was fine - a good size, quiet, and seemed fairly clean except for a little spot in the corner of the bathroom floor (there was a little bit of some type of red substance there). Breakfast was good and pool area was decent. The biggest issue that my family and I had was with customer service. When checking in, we tried to ask about what fun things there were to do in town. The first person checking us in literally said “Well, there is really nothing to do here in Winona”. She then called over a colleague to see if she had any ideas, and this second employee told us (with a rather crabby tone) to just look at a pamphlet at the edge of the counter and that she couldn’t help more because she said she was busy doing her HAIR! I have a sister who is going into the hospitality industry who was laughing about the fact this is exactly what NOT to do when you are supposed to be working the front desk. It just did not set a very good tone for the stay. We had a few other interactions like this with the second employee over the entirety of our stay, which was very off-putting.

Appreciated the convenience of the restaurant bar being attached to the hotel

Husband went down for the breakfast. He said there wasn't much to pick from

The front desk staff were helpful and friendly.

Very clean and nice large room

Front desk and restaurant staff were friendly and professional. The pool, spa and sauna very well maintained. Room was clean and comfortable. The property was fully booked when we stayed, yet it remained quiet and orderly the entire time.

Everything was fine

Great location! Our grandkids really enjoyed the pool and the breakfast.

Non-professional dress at the front desk. Key cards kept deactivating.

Great staff, friendly and helpful. Terrible continental breakfast. Cheap food products offered.

It was a nice sized room. Everything was clean. Loved the double sink in the bathroom. Was everything we needed and more!

My husband and I stayed here for a one night getaway and it was just what we needed! We had the standard king with whirlpool tub. It was so relaxing! The bed was actually comfortable as well.