Was looking forward to this stay for over 5 years! Totally devastated by the reality. Don’t be fooled like I was by the lovely instagram posts! The hotel is very tired and none of the selling points are even open! 2/3 of the hotel is closed and under renovation and the remaining 1/3 is very worn and tired. The lagoon and the Forrest swing were both closed as part of the renovation. I wasn’t made aware of this at the time of booking! Pool was cold and pretty dirty. The pool ladder was basically falling off, felt like it might go every time I got in and out the pool and I’m very light. Staff felt like they weren’t that interested. They don’t even bother to put pool towels or cushions out, we had to ask. Reception staff were lovely but it definitely wasn’t a 5 star experience. It should be closed for the renovation! It felt like it was running on bare minimum. Very bad accessibility for those with children or disabilities. Lots of stairs, no lifts! About the only thing going for it was the location! Very disappointed indeed! A warning to look elsewhere!!

Beautiful ground with friendly staffs. The property is very clean and the surrounding is tranquility with the view. food is really good for breakfast and dinner. We like staying at our bungalow with private pool and out door cabana with daybed. Complimentary drinks and canapés in the evening. Free yoga in the morning on the canyon above the river. I would definitely stay there again. If you need a place to relax and unwind, this is the place. It’s not far from the village center of Ubud.

Absolutely the nicest staff and hotel I’ve ever stayed at !!!!!

The stay was wonderful. Very impressed by the hospitality of the staff. The room service was great and the staff were quite prompt with the services. Quite clean rooms, restaurants, and swimming pools. Enjoyed the floating breakfast, and complimentary breakfasts along with other perks.

It is very nice 5 stars resort in Ubud area. Wonderful staffs.

I was very satisfied and happy while I was here. The staff were friendly, and I understood why kindness increases hotel satisfaction. I would like to visit again.

This hotel is all you need in Bali. Beautiful hotel with super nice staff and great breakfast. Thank you for your hospitality and amazing service

Beautiful place

Great location excellent staff

The stay was excellent, although there are two points I would raise to the hotel management to make our stay better. The front desk wouldn’t book outside taxis for is, which would be usual in other hotels and the room was checked while we were still packing and before the checkout time, this would be done when the guests are checking out not when they are in the room, was quite awkward. Thanks, these are small points but can help the hotel be better.

The property itself was very lush and green. It is beautiful to walk around. The pool suite was wonderful. We liked the pool and the inside of the suite itself quite a lot. The staff is helpful and kind. However- this place is in desperate need of an upgrade and facility renovations. What you see on Instagram is not reality. The overall aesthetic is lacking the taste level is questionable and the cliental is low budget.

This is the worst hotel experience i have ever had. We booked a villa which provided afternoon tea. And my husband and I had it but my parents didn’t. We both GOT FOOD POSITIONING. we ate ceviche and juice there. We pretty sure it’s the food there gave us food positioning because my husband didn’t eat anything afterwards. And we both still got the same symptoms such as diarrhea, vomit and chill etc. I told the staff there and they just kept saying it’s not their food problem. They even kept saying it’s the food we ate outside were not clean. But we kept telling them the same story that the food we ate outside was at a cooking class and no one had problem. Turn out, we didn’t get any response and they just left at the check out. I DEFINITELY DONT RECOMMEND TO STAY HERE. Because the food here is not clean.

Beautiful property, incredibly helpful and friendly staff, amazing rooms, wonderful dining experiences.....10/10

Wonderful property! We chose a 2 bedroom villa with pool in the jungle and it was SO perfect !!

Such a beautiful property, staff was WONDERFUL! ♥️

Privacy

Kamandalu Resort is the oasis to recover after enjoying the busy streets of Ubud and regional attractions. Great place to relax.

The property was amazing and the staff were incredible. i fully recommend the property for your next stay!

The best thing of this hotel is the landscape. Check in was bit slow. They offered welcome drink with a wet wipe! For a five star hotel a cold towel should be provided. The lobby was hot...No fans. Room was spacious and nicely designed. The bed is nice but the floor is broken. The sliding window doesn't close well and there is a space where insects and lizards can come inside. The bathroom is big but in need of immediate renovation. The outdoor shower is nice. The property needed more care. So many places are abandoned and it's hard to find the staff when you need help for direction. Most of the staff's English is poor....Although they are kind and trying their best to help when you ask them but they look over tired. They look trainees not professional. The main pool area is ok but the food took ages to arrive. The infinity pool was cold and the floating breakfast was generous. The staff at the Indonesian restaurant were kind but need more training. No daily programs or anything you expect from a 5 star hotel. This hotel should be 3 star NOT 5. For the room price I paid I expected much much more from this hotel. Sorry...I will find other place to stay in if I visit Ubud in the future. The best thing was the massage at the jungle with the swing.

Great place to relax and unwind. Plenty resort activities to book for unique experience.

Amazing place to stay, fantastic staff, very welcoming and helpful

Great service and the property is beautiful and with many areas that can attend all needs. The service is awesome.

Why there were No hot tub. More dining option.

Great place - location is very nice! Definitely wake up for the Yoga Clases at 0730hrs - fantastic view and experience. There is an hourly shuttle bus from the hotel to Ubud bot drop off and pickup. Great spot for some relaxing days. Spa treatments a bit on the expensive side of things which is the only negative. Also super nice guide for the trip to the rice fields - use the guide at the hotel 🙂

Wonderful stay with amazing staff and service, great views, perfect bed with absolute rest, privacy and immediate response of all team members, wonderful couples getaway, honeymoon, anniversary or any celebration!

It was a perfect stay Even though we were not upgraded, they offered us the dinner which was perfect and very nice of them. Perfect staff, perfect stay, perfect atmosphere.Thank you

Beutiful and quiet villas.

Beeutiful landscape and foliage variety, individual villas type of rooms makes it special.

Everything is great. Super service and very friendly staff. Only thing I’m missing is a small gym on the hotel area (there is a partner gym but for a hotel like Kamandalu, I think that a gym on site would make it 10/10). Will definitely come back a 3rd time.

My husband and I stayed in Kamandalu's Chalet room. The room was beautiful and well-kept. The cleaning crew was excellent! They cleaned our room in the morning and prepped our room at night (let the mosquito drapes down). They offered the best breakfast buffet we've ever had. They had a large variety and always kept the food fresh. The morning free yoga is a must! Aside from the beautiful scenery, each instructor provided a little peace and magic to our day. I love how the resort offered many relaxation spots, from hanging swings in the spa's quiet area to picture-perfect lounge areas. Keep in mind that this resort is slightly far from Ubud's art center, which is perfect for a relaxing time but not so much for exploring Ubud. They did offer free shuttles throughout the day to the Art Center, which worked perfectly for us. One notable thing we noticed is that many of the resort's guests were repeat guests. This demonstrated the resort's commitment to quality customer service and property care.

We recently stayed at Kamandalu Ubud, and I must say that it was truly an exceptional experience. We was treated like royalites from the moment we stepped into the hotel, and we were greeted with warmth and hospitality that exceeded our expectations by miles. Our stay at Kamandalu Ubud was by far the best hotel experience we have ever had. The staff at Kamandalu was incredibly attentive and went out of their way to make sure our stay was superb! I have never experienced this kind of service. Our garden villa was absolutely stunning, with every detail carefully considered and beautifully executed. We loved the traditional Balinese architecture and décor, and the views from our villa overviewing the jungle were breathtaking. The hotel is impeccably maintaned, and with beautiful outdoor areas and two pool areas. We also had a Forest Dinner that was a very nice experience! The rain came while we was waiting for the food but the waitress handled it perfectly by setting up a private table for us in the yoga house. We had such a romatic evening with very good food that was presented beauifully. From the delicious meals to the relaxing spa treatments, every aspect of our stay was exceptional. In short, we cannot recommend Kamandalu Ubud highly enough. It truly was a once-in-a-lifetime hotel experience that we will never forget. Best regards from Norway

What an amazing, mind blowing place, peaceful and the staff is so nice!