Spacious room, great location, hotel provided everything we needed, great food, and a great pool

The stay was wonderful for me and my family. Everyone was helpful and kind. I would stay here again.

Aldy in the front desk was so helpful, kind & courteous! She helped me in a haste!

Staff are so accomodating and respectful

awesome hotel for relaxation

Convenience to Greenbelt, Glorietta & Landmark. The cleanliness, amenities of Hotel Assistance from front desk with any special requests Thank you

Very nice rooms. Clean with all we needed for our stay.

Great location, convenient. Very ample space for a family in the suites

The room was phenomenal. Very large with a kitchen and laundry. The people working there were all extremely polite and professional from the door staff to the lobby workers and front desk people. Definitely would stay there the next time I spend time in Manila.

Clean and Quite.

Love the Ascott except the breakfast not a lot of variety like the Dusit Thani

Room was clean and pet-friendly. Spacious, quiet, and in a good area.

Courteous staff

I always love staying at Ascott. The most pet friendly place. Location is also highly recommended.

First I'll reiterate what another poster on here stated that I felt like I paid for a marketing campaign when the property was no where near the pictures. Now without further ado let me tell you our experience there: 1. checked in after a 15 hour flight and there were 2 dead cockroaches in the bathroom. F disgusting. that right there was a deal breaker. Oh it gets better.... 2. the wifi is terrible and there's hardly any TV channels so if you're not outside, you sit there in the room with not much to do or watch. 3. the beds are very firm. too firm. couldn't sleep. 4. there was a note on the desk that said there's construction starting at 9am. No, the construction started at 5AM! 5. the kitchen appliances were at least 25 years old. the colors were the colors of the brady bunch kitchen from the early 70s. we didn't even consider trying them out they looked that old. 6. our room had a balcony. One problem...the freaking balcony was accessible from the rooftops and the balcony door into our hotel room had no lock! anyone could just come right on in if they got on the other rooftop. 7. the guys that worked the desks when I went to complain at 1am and the next morning were too concerned with how they looked vs how they treated the customer. the two girls that tried to help us that next day were very nice and tried to help but by that time, it was too late. One was the asst manager Vanessa I think. All in all there's better places to stay in makati and cheaper.

I’ve been Manila so many times, but here Ascot is the best definitely. I’ll be getting back here next time. Thank you for everything.

Excellent customer service

Shop till you die walking. Suites are nicely appointed FNB have challenges, dining area AC was down during entire stay. Friendly nice staff

Great place to stay with the family Clean

Too much traffic on the vicinity

This hotel offers a premium experience. Check in/out desks are not what the average hotel offers. The desks offer a more unique experience for the guest with most of the time eye level service, no matter how tall or short you are. The only disadvantage to this is, there aren't many staff working, so wait times can soar. The restaurant on site is delicious and the prices comparable to that of local competition: Chilies, TGI Friday's, etc. Sadly, some menu items don't seem to be available all of the time. The service is exceptional no matter how many guest fill the tables. Breakfast buffet is decent. but, in my opinion overpriced for what was served. With the mall just downstairs, finding something to fill your belly is easy enough. The swimming pool is a decent size and the middle hits about 5ft. A refreshing swim is nice after a long day. The outdoor hot tub can easily fit 10 people. Its giant, and the heat makes it very relaxing. The rooms are typically small. They do offer larger rooms for a higher price, but there is enough room to get around. The temperature on the shower does not exceed that of the hot tub. -Which is somewhat disappointing. The bed is the only extreme downfall to this hotel. It was hard as a rock. I think the carpet on the floor offers more give. In just 1 night, I had dislodged my Sacrum. The hotel in general would have won me for a future stay, but I cannot come back because of the bed.

Awesome the people that work in this place are the best you will find

It was a horrible stay. Online and on the phone they said they have an elevator, we get there and they did not let us use it. They said it was broken. I am handicapped so this made things very hard for me. They also put me on the second floor. We had 3 rooms 2 of the rooms did not work. The shower flooded the bathroom in one room and the broken toilet flooded the other room. The other room we after arguing got a different room. All rooms are supper small and have the smell of mold and sewer gas. The internet does not work and the breakfast is a joke. 8 choices for food. We stayed 3 weeks and this was the worst hotel we ever stayed in. They charge for stains in the towels and bedsheets. With the amount of mosquitoes it was hard not to squish a fully feed mosquitoe on the bed when you slept. So I had to clean mynown stains to make sure they didn't charge me 5 times the price of the sheets. Also they didnt clean. You ask them too and they woudl use the same sheets and take out garbage and then sweep the floor...nothing more. There was always someone arguing with the front desk staff. The staff where always very rude. Horrible hard beds just like sleeping on the floor, no comfort at all. Rooms super small no room for luggage or clothes had to live out of suit case. Safe was not bolted down could walk right away with it.

Perfect for what we require

Very friendly staff and nice accommodations.

Staying at your hotel was one of our best experienced..the room was maximizingly organized clean and every thing we need was provided.. wifi was awesome... and security guards were so friendly. Foods ands are excellent..and the pool is so clean too.. thank you for the best experience

Extremely professional staff, room was large and clean. Location is close to everything you need. Well definitely be back!

Have been staying in Ascot for the past 9 years. Will keep going back. Great location and well connected to all the big shopping malls, SM, Glorietta, Landmarks and Ayala Malls. The room is very comfortable and I always feels at home when I stayed there.

Perfect place to stay, from staff friendliness honestly everyone greets you with a smile & a greeting if’s truly amazing. It’s the best breakfast Buffett and it’s right in the mall so your shopping couldn’t be more convenient.The rooms are spacious and quiet I couldn’t ask for a better place to stay we’ll definitely be back

Shower could have been cleaned better. There was mildew in some of the areas. However, overall experience was great.

The 3 bedrooms were great

everybody is courteous