Alles is perfect

Great location and rooms in good shape. Friendly and helpful staff. Always glad to be back at this Ibis

Amazing hotel highly recommended

My room the toilet floor and shower area looked not mopped lots of marks on the floor for a 5stars

This is my 3rd time staying at Movenpick and love how close by it is to many places.

Amazing stay its clean and the staff are friendly the food was amazing 10/10

Do not recommend, will not be returning. Expected a lot more from a Movenpick hotel. Check in took ages because of long queues - something I've never experienced before. Toilet was broken, power sockets did not work. Asked for kettle to be replaced and was told someone is on their way but nobody arrived (and wasnt even offered a tea for the inconvenience). Music by the pool is too loud. Avoid.

M

Whilst the Property itself was beautiful, the staff were consistently rude and reluctant to help with general queries, suggestions or the most basic requests from Concierge. It seemed that we (Australians/English speaking) were treated differently to local guests or French-speaking tourists, despite our best efforts to speak broken Arabic-English. Our best way to describe it was that we were treated as “second class” compared to everyone else (and we’d just come off four weeks travelling Europe, where their service has a worse reputation). It was disheartening and disappointing, inevitably dampening our stay at the Hotel.

Really a great few days at this property. Only complaint was the odd checkin experience where I was told to go sit and wait in the lobby with no explanation or timeframe. After an hour I went to ask what the issue was and was then told I could enjoy the pool while my room was getting prepared. I know I was early but the lady could have handled it better, as her colleague eventually did. Pool, pool staff and restaurant team were all great! Super friendly.

Really a great few days at this property. Only complaint was the odd checkin experience where I was told to go sit and wait in the lobby with no explanation or timeframe. After an hour I went to ask what the issue was and was then told I could enjoy the pool while my room was getting prepared. I was early but the lady could have handled it better, as her colleague eventually did. Pool, pool staff and restaurant team were all great! Super friendly.

Excellent stay at the Movenpick, breakfast was great with a wide range of choices to keep everyone satisfied. Great pools and the staff were very friendly and helpful.

I felt that help given almost verged on harassment with the expectation of a tip at the end of it.

Very nice hotel and centrally located.

Great property, AC struggled just a bit but would highly recommend

I will stay here every time I visit Morocco. I don't even have one complaint about this place. I loved everything about it.

Hotel is clean and has a nice atmosphere, the staff are very nice and helpful

We loved staying at the hotel as it was so quiet. We slept well and forgot we were even in a big city. There are so many trees and green spaces with even rabbits, birds and peacocks that it feels we are in a little oasis. It was very well maintained. Breakfast options are great. Staff is very welcoming although sometimes the service is a bit slow. Best mint tea around. Easy to visit from here and be picked up for excursions. Very close to the airport. A great place to stay.

We had a great stay at the most beautiful hotel. People are so nice, the accommodation is clean and staff is very helpfull. Special thanks to Aymane and Badr (reception), Anass (pool bar), Abderahmane and Abdelhaq (pool), and especially Meryem (pool bar). They know what premium service is and Movenpick management should be very proud of them, as these people made our stay even more special. Definitely coming back soon, insha Allah.

The hotel’s staff were amazing. Rooms, although a little dated, were. Still as comfortable and clean as when I last stayed at the hotel. The staff at breakfast were very polite and ever helpful, especially the two ladies greeting guests and Narmada. I would, without doubt, recommend this hotel to my friends and will stay here in the future.

Very old hotel . We booked for 4 nights . After checking the room was hot the air condition not working. I took a shower the water all over the carpet in The room because there was no door for a shower. We wanted to live right away. And the worst thing happened, coming from the heat just arrived to Marrakech all I need is water I was dehydrated and I asked one of the manager for water she said go to the bar . I think this is unprofessional, all I needed water and she said go to the bar , is that what she means go pay for it ? I didn’t even know where was it I waiting in the lobby to checking-in…. Really disappointed for 5 star hotel . But thanks to Oumaima Farnousse.she was arround whene I came to tell theme after checking that the water is all over the place. And no air condition, she just came to ask me what’s going on She tried her best to find other room with working air condition.

Excellent

Incredibly polite and efficient hotel staff right across the board from reception, restaurants, pool staff, even security team had a smile for you. Breakfast was amazing, the rooms were extremely well maintained and clean, great location and will certainly return in the future

The room is fairly big with a nice view on the pool, food was great fresh and tasty including the breakfast buffet. The bar I would say mediocre in terms of variety and taste of cocktails, shisha was good. The reception and check in was easy but it took its time, check out very easy. The spa was amazing and good prices, Few little things, room service was slow for cleaning, fresh bottles of water you have to ask.

We enjoyed our stay at Movenpick it was worth the stay The hotel / resort is very calming lots of beautiful trees all around the place The team is one of the best and welcoming team we have ever met.. they added value to our stay .. very friendly with the kids and helpful All concierge team *****5 Bader in the reception 5***** Naima in the resturant 5***** Easy access to most of the places The avenues is just 10minutes walk with lots of resturant options and shops The pools are all big specious the only negative was the water was soooo cold -no heaters

Everything

Confortavel

The hotel staff were incredibly helpful and friendly. The lobby of the hotel is lovely but my room was showing some more wear and tear than I would expect for a hotel at this price point. Breakfast was enjoyable—there were lots of options (including gluten free pastries). It’s a little far from the touristic areas, but it was quieter too. Overall, I enjoyed my stay and would consider staying here again the next time I’m in town.

I always have a nice stay at this hotel. However, this time, there was a tech issue with the front desk and they could not find many reservations, and it was total chaos. Took hours for them to find it, honor it, and then issue a room, which then I found was already occupied when I got to the room. While I understand that these things happen....they shouldn't. Also, I have stayed here from before the renavation, and since. The cleaning staff obviously have used the wrong products to clean the once-beautiful marble in the bathrooms, and the stone is all stained and looks terrible. Such a shame, the bathrooms are quite lovely.

In a general sense, everything was fine with the hotel, it’s generally nice, clean, and has all the expected amenities for a modern western hotel. I specifically booked this hotel because I was looking for a nice resort style pool to have a chill, adult, relaxing day at the pool for my last day in very sunny Marrakech. Upon arrival to the hotel, it very quickly became apparent that the hotel catered to (wealthy) French tourists, and French families. I initially was very excited about the pool and to spend some time sun-bathing, and drinking adult beverages. I was very prepared to spend (a lot of) money at the pool to receive service and have a relaxing afternoon. At the pool, it again became apparent that I was not French. The first drink I got at the pool bar, I practically had to ask for service, I had to ask for a menu, I couldn’t open a tab, and the server said if I wanted more service out at the pool I would have to get it with a pool server. He lied to me, he was a pool server, and I frequently noticed him serving other (French) guests by the pool. My first drink took an eternity to get (even by Moroccan standards) while I observed the non-pool server serving other (French) pool guests. All the while he was desperately trying to ignore me while I continued to wait for my first drink. Eventually I was able to flag down another server catering to a wealthy French couple in my vicinity by the pool and had to blatantly ask for service. I stayed for only a little bit longer

Great hotel location, albeit was very noisy and buffet breakfast was same every day, not very imaginative for a 5* hotel! That said they did allow me a late checkout, which was very nice.

Lack of options for drinking water. Requested bottled water from guest services, room service, and front desk on 4 occasions in one afternoon and never received bottled water. Guest services advised to drink the water from the bathroom sink.