The property is beautiful, the area and beach where it is located is amazing, however the rooms we had were small, quite tired looking, aged and the air-conditioning did not cool much, fortunately the weather was cool enough that sleeping with open windows was a better option. The night we arrived, we are at the hotel bar, unfortunatelly this was the worst meal we (5 people) had, not only during our trip but in general. The breakfast buffet was good and very convenient. If some remodeling takes place, this will be an amazing property, worth of their 5 star class.

Very spacious and grand hotel. Great reception area, a grand stairway, excellent rooms, large attractive grounds leading directly to a massive beach. Faultless.

Beautiful property. Spectacular view from the room. Excellent suite accommodations. Furniture is a bit dated but very nice.

Great location, right on the beach. Staff were lovely.

The place is very unclean . The service is horrible, my pants were damaged because the seat in the restaurant was greasy.When I asked to clean my pants professionally they said it would take too many days. The manager asked me to give all my information and buy the new pants and send the receipt. I did it and call many times and they promise return money on my account, but they never did. The manager Marina Gonzalez is lier and whole management is scam. :-(

Great service … offered an extended check out time unprompted. Great beach access … visit the restaurant along the beach to the right :)

My family and I had a good time, and we will definitely return to Pestana.

We had a lovely stay, hotel room was clean and comfortable. Breakfast was excellent and the staff were very helpful and attentive.

Loved the upgrade Friendly helpful staff. Noisy first room which the hotel was aware of and only upgraded after we complained. But overall very good.

Excellent. Recommendation that you join their points group to get 10% discount on everything while there. Beautiful beach just below. 5 mins drive in to old Alvor which has great restaurants, if you're not taking the half board option. Breakfast (incl) is amazing, and they even ha e Bucks Fizz on offer every day!

Great hotel with very friendly, attentive and professional staff. Strongly recommended!

We received 5 star service in a 4 star property. This hotel is in need of investment, the bedroom furnishings & decor are very tired. The gym was awful with the majority of the equipment broken and in need of a deep clean. The mattress was very worn and uncomfortable. I feel sorry for the staff as they go out of their way to give you excellent service. The location is beautiful too, ideal for lovely long walks along the boardwalk.

Great location overlooking beautiful beaches, spacious room and bath, good food. Free parking. Room is a bit cold with weak heating.

Really nice hotel Hotel with lovely staff

The staff noticed our preferences such as white coffee and picked up that it was my husband birthday from his passport. Delivered cake and champagne. Fantastic location on best beach in Algarve

Location was good but hotel and rooms need a makeover

The views, location and staff service really make this hotel. Unfortunately we did not receive room upgrade with VIP status but the included wine was excellent. The daily breakfast buffet was very good and we enjoyed the selection of vegetables available with the salad offerings at the dinner buffet. The only reason I give this a 4 vs 5 stars is the matresses and furnishings really need an update. The mattress was very uncomfortable. And no matter how low we made the AC in the room it just never got really cool. With having a sea view room you do get to hear the ocean all night but I did find it hard to sleep with the mattress and room temperature. I would recommend this hotel for everything else though!

Amazing hotel. Great location and fantastic services. Thanks you.

The hotel is in a beautiful spot overlooking the sea and beach. Hotel staff are very nice. Hotel is very clean throughout. Lift down to the beach is a nice plus. Bed rooms in older part of hotel are a little tired and dated. It the views from the hotel you can’t surpass.

Excellent location

Property was beautiful the services were great and professional very friendly staff.

It was in a beautiful location in a lovely area of the Algarve.

Great pool and deck. Easy beach access.

We had a wonderful time at the resort. The age group was there was generally 60+. The service was tremendous. At our first breakfast they asked about our room. I mentioned the shower drained a bit slow and within the hour a maintenance person was in our room. We had a nice larger room and a free bottle of wine because of my Vip status in hotels.com.

We had a room on the 6th floor with a view of the ocean. It was magical at night with a full moon. The hotel was clean. Check in was quick, and efficient. The outdoor pool was a little chilly but refreshing. The staff was very friendly especially in the gift shop and it is small but very nice. They sell stamps too. The breakfast buffet was very good, but the evening buffet was awful. I had never seen potato chips, pizza, or what looked like frozen fish sticks on a buffet before. The price was ridiculous for the price. Lunch was good at the pool and also next door at the off property restaurant on the beach. We enjoyed our stay but would not eat at the evening buffet again. Drinks were good and the music in the bar one evening was excellent.

Súper stay, loved it. Great breakfast, pool area, and can’t beat the location. Will be back

Beach proximity, space around the hotel & and the staff

Amazing staff great service and a beautiful hotel

Litt gammelt. Rom slitene. Frokost veldig bra

nathing

My stay was less than 3 days and the staff was professional and courteous. We were welcomed by staff at the entrance who helped with our luggage and directed to a swift check in process. The “garden view” received was not as nice a view as we imagined based on online images. However, walking around the facility the side facing the ocean was much better maintained. Breakfast was nice, and the staff was very attentive to our needs. The room was clean, but my initial hand towel/wash rag had what look liked dried up gum on it. The front desk had it replaced right away. The decor around the hotel from top to bottom was charming.

Not a 5star hotel… staff were friendly and helpful but the level of accommodation was not what I’d expect of a 5star location. Room was significantly worn/dated and balcony which was an upgrade benefit was dirty/not clean…