We stay every time we come down. Its so convenient

We love how close it is to the hospital. We did request a handicap accessible room this time for my son, and it was ages away from the elevator, and even farther from the ice machine, but that was really the only downfall.

Close to hospital

It was very quiet. And the rooms were clean and spacious.

First night was ok. Saturday evening I returned from all day in the pool with my grandkids, exhausted to an uncleaned room( I did not have a do not disturb sign outward) no coffee, and when i tried the tv to help relax for sleep the remote turned the tv on but would do no more. The batteries or something wrong with remote or tv only could unplug it finally. Ugh! The next morning after no coffee to help wake up was told by from desk some rooms don't get cleaned. What? She said I should have called the desk. I did not want to wait as that takes for housekeeping or maintenance. After everything like that I get a desk clerk with no compassion.

Being in a room RIGHT NEXT to the elevator ended up being quite noisy. I’ll have to remember to pack my white noise machine next time.

We always stay there. Right next door to where we have to go

I asked for our room to be turned out. This was never done. When we returned at night I asked the attendant for clean towels and she refused to give us any. She said someone will do it in the morning. This never happened. I had to convince a lady cleaning other rooms to give me some towels. I have state at your properties all over this state and have never had such a terrible experience. Additionally the morning manager said he would comp parking for the inconvenience but I still see that charge in my pending transactions Very disappointed. I will never stay at a Marriot again or recommend it to anyone.

I had good customer service. Staff was pleasant!

The employees were very kind and helpful. The room was nice and clean. Just an all around great experience. Right in the center of everything I will definitely stay here again.

Pleasant, accommodating and considerate staff were very welcoming and helpful.

The staff was nice. A lot of cockroaches outside. Went outside to smoke and seen 6 or 7 of them around probably. Furniture was very worn down. Very loud. I had to call the front desk several times. The layout of the room was horrible you could barely watch the tv while in bed. I took a shower then my mom did and smoke alarm went off. Not a great stay or experience. I will also be putting my review on yelp as well.

Arriving at check in, was told there were no rooms available and was sent to a different Marriott across town. This was incredibly inconvenient as my meeting was close to the Midtown location, not the hotel I was sent to. I did not receive any compensation, only the taxi there was paid for. I will have to pay for a taxi to get to my meeting, which I would not have to do if Marriott had honored my reservation.

Good for people with dogs. Hassle-free. Pool was fine, but hot tub was out of commission. Friend got a better price for same room, same stay by not using Expedia.

I stayed here 7-14 days every month from Jan-Apr2024 and the staff was fantastic.

Bed was comfortable enough. Room was clean enough. Nothing special. The hallway carpets are dirty. Parking is hard and the spots are tight. They charge 20$ a day to park in the parking lot of the hotel you paid to stay at. Location is decent. Quiet area. Hotel itself is loud. Doors were heard slamming all morning.

clean and quiet

Would definitely stay here again. I’m always hesitant to book a room in Sacramento, because you never know what you’ll get. Book this one. :)

Very nice property. The room was spacious and very comfortable.

I’ve stayed here many times about 4 years ago but this time was way different. house keeping tried to walk into the room while i was in the shower. 3 hours before check out and then came back an hour later and knocked on the door. super frustrating. As for cleanliness- there was a chair in the room that clearly was in need of a deep clean! Grossly dirty. also went to use a glass and there were finger prints on one of them. We were told the pool was heated, went to go check and it was ice cold. As for check out, there was someone new so she had help and neither one of them asked how our stay was…. Very bad vibe from start to finish. This hotel is convenient due to it being across the street from the hospital where my child’s doctor appointments are but i just might find somewhere else to stay for future Appointments….

The location is perfect if being seen at Shriners. Staff is very friendly, the food at the café is yummy, and the pool is heated. Very happy mama and son!

The rooms were nice and comfortable but housekeeping left open bars of soap and previous guest bath products in the bathroom.

Nice

Nice and quite but need more parking in the front for disabled person.

I did not like that my room had no working USB charging outlet. All three of them were non-working. So surprised that a hotel with the reputation that Marriot has would be so poor in the most basic of accomodations.

The staff at the BISTRO in the lobby were outstanding and this group really knows how to cook. Quality of food was fresh and well presented. Their hours were very convenient for guests. Nice group of workers !

Very nice staff

Nice place but rooms facing the hospital may hear occasional sirens during their sleep.

Great location

The amenities nor the address are represented on the website. The room had a mini fridge, microwave, iron & board, ice, plenty of charging outlets.for devices. Next to UC Davis this hotel is popular with families staying to visit hospitalized patients. We always travel with ear plugs so neighbors noise doesn’t disturb us, but did notice signs to be respectful with noise. Visiting family living in Sacramento we didn’t use the facilities as much as we would have liked. It’s well maintained and well run. We would stay there again.

There was blood on the sofa bed mattress. Took a couple hours to get it changed out.

The hotel is nasty and smells like dogs and cats. The receptionist was non leaneant and unhospitable and kept telling me that there is nothing she can do for me because i booked with a 3rd party (expedia) and to communicate my concerns to expedia.