Front desk reception check in was very friendly and helpful. We felt welcomed right away. Room was dated but very comfortable. We stayed for a sold-out concert at RJ Stadium so one recommendation would be to have additional janitorial staff on-hand after concert. Blood tracked on the floor from front door down hallway and general drunken messiness observed. Hard to stomach $400 for a room when you feel uncomfortable taking your shoes off in it and construction/remodel ongoing but overall I would stay here again.

The property does not mention on the site that it’s under construction or that the pool is out of order. It was very noisy and an inconvenience. They do offer ear plugs but they didn’t help at all.

Very clean.

Excellent service. Helpful staff. Amenities are good. Room was clean and spacious. Only drawback was the fact that it is being refurbished and there was some noise during the day time hours and the grounds/parking area's had construction equipment & materials. Overall, it is a great property and convenient to the arport. Good eating places in the area.

Kitchen

Like the two-bedroom suite, work well for extended family members

The staff are super sweet and helpful.Great customer service

Very nice place, clean and great service

Property is nice and quiet, not too many activities nearby but it has easy access to the highway and it's close to the airport. The hotel is currently under restoration, so there was some construction going on the property. The staff was excellent, shout out to Mica in the afternoon shift, she was amazing.

Very clean and nice

The overnight front desk was great, but the staff who was at the front desk during the day needs better communication skills to assist guests.

Such a nice clean room. Very reasonably priced would gladly stay here again

Everything was excellent. Room and gym was super clean, bed was comfortable, floor was quiet. Check in was smooth, front desk attendant was very kind and professional. When staying in the area again, I will definitely be staying here! Thanks.

Pleasant time, and friendly staff. Four stars as the pool was unavailable.

So the room itself was great. Clean and well kept. My problem was every morning being awaken by the loudest construction I’ve ever heard in my life saying at a hotel. Clearly room above mine was being worked. That drilling started at 8am one day. I will in the music industry so I’m in late at after midnight so I value getting a good nights rest. So being awoken by that was rough. It was constant and enough to make a person go insane. Next I use a CPAP machine at night and multiple times the power went out. So I had to wait hours to be able to go to sleep they it was back on.

Needs renovations bad

The property staff was extra nice and went above and beyond

Amazing experience

Property was good for the price. They are starting a renovation which will be good as it did need some updating but it was clean and appeared as advertised. Staff was friendly and helpful during our 4 day stay.

Everything

Everything was clean and as expected. Breakfast was fresh and the staff was helpful and attentive.

The free breakfast was delicious! The bed was one of the most comfortable hotel beds i have slept on! The pool was clean and nice! The room was awesome!

Clean. Comfortable. Friendly. Free breakfast! Strawberry moon view!

When I entered my assigned room, the AC was making a VERY loud repetitive noise when on, like a locomotive moving down the tracks. I asked the front desk to be moved to another to another room, and they promptly accommodated me. The 2nd room was satisfactory from a temperature and noise perspective.

Very friendly staff

Water in bathroom stink smells. Awful. Had to use bottled water to brush my teeth other than that the room was nice and the hotel is nice.

Nice and respectful staff. Also the housekeeper was very helpful. I will be back

Staff was great room was great facility super cleaned

There really isn't an "open area". Of course, it served its purpose as a place close to the airport, but I certainly wouldn't ever use it for a family vacation property. Also, the cleaning staff never arrived until late, late in the afternoon of the second day and I was napping. Why bother being that late?

We booked a suite (through Hotels.com) with a KING size bed--and received a confirmation. Everything went fine at check in. When we got to the room, the bed was very small. We went back to the registration desk and told them the bed was the wrong size. The guy at the front desk became VERY rude and told us that they can't control what third-parties do and he didn't have to put us in a room with a KING bed. We told him that we wanted what we booked and paid for. He kept being rude, but finally conceded. The rooms are VERY outdated; the tub was rusty. There was shampoo/conditioner/soap in the shower, but that was it. We couldn't turn on the air conditioning because it sounded like a jet airplane was in the room--so the room was hot. And, the toilet kept making weird noises during the night, like it was going to explode. Would NOT recommend!

Couldn’t sleep because the AC unit was very loud

Needs renovations, I would not stay there until it is renovated