The staff was friendly, Crystal made checking in easy and efficient, the rooms were clean and spacious; the location is convenient

I didnt see the part about $10 parking while booking.

Great location, close to everything in Addison. The room was spacious, clean and quiet.

Convenient location to lots of dining options. Property was clean as well as the room, bed was comfy. Nice hotel for a quick trip.

I like the comfortability of the hotel rooms in general - the layout is interesting but nice! The bed is not the comfiest...their sheets are weird and don't fit the bed very well. But other than that, it was great.

Shower was extremely hot water only. Other than that was great

Nice property very convenient.

Great staff comfy beds very quite

For the price it was nice

Excellent stay at this property

Staff is simply wonderful and went out of there way!

The lady that check us in was nice

Friendly staff and clean building

Breakfast was not that good but overall pretty good spacious and clean rooms, friendly staff, loved the large and equipped gym

They charge parking $10 per night . First time ever they I pay for parking in a hot eh l where I am staying.

The property was very nice. The security personnel assisted with finding accommodations away from the hotel.

I was initially nervous when we were greeted at the front desk because the lady with the head scarf wasn’t very friendly. However, I decided not to judge the entire staff based on one encounter. It pays to be patient and nonjudgmental when arriving from the airport because we are overstimulated and need to check in and regroup! The remainder of my stay, the staff was caring and professional. Customer service is hard to come by, but we definitely noticed the staff was on their game! We visited several hotels before choosing SpringHill, and it was the excellent customer service that made us reserve our stay. We made the right choice, and all seven days were amazing! We traveled with children and requested our room to be cleaned each day, and the housekeeping was outstanding. Upon leaving and packing the kids in the car, a gentleman at the front desk came outside to remind us we forgot our flowers. So kind! We are using SpringHill as our annual visit from Florida to Dallas until we move to the DFW area! Thank you for the hospitality!

I love this place, the best accommodation so far

Room was already cold and comfortable when we walked in, clean and unique setup.

Nice place

Friendly staff very prompt. Would highly recommend this hotel. Central location. Just love the staff

Good hotel building in a good area. But a few things that were all great. The beds seem comfortable at first but im not sure if it the material but became uncomfortable. Theyre also only full sized beds, really small for two adults. The TV could be positioned better than just on a small table. The AC blew cold but didnt really reach the whole room. The breakfast was very mediocre. Very few choices. Could be improved, but over all a good propety in a nice area.

All areas were kept neat and clean. If there was an area that neesed attention and you mentioned it to staff, they responded immediately. Any staff member I encountered was courteous and made me feel special. I will definutely return.

Clean room, very comfortable and accommodating. My check-in was friendly and helpful. I will visit again.

Stay was good but went down at 8:15 am to eat breakfast and hot fresh food was out. I am diabetic so I needed good food and it was out. I was waiting for new food to come out and they said it was out for the morning. Very frustrated about that as I had to go spend $65 on breakfast for the family and that is one of the reasons I stayed at this hotel.

The breakfast is ok, included. Just the room has odor make me uncomfortable.

I do not mind paying a lot of money for a hotel based on location, however when the bathtub does not drain it is a little more than disappointing.

Everything about this location was awesome. The staff were courteous and easy to talk to. Made everything a breeze.

Everything was clean. The staff was very attentive and friendly. We loved the complimentary breakfast.

It was clean , great staff and good breakfast.

Staff was very polite and professional Check in was very smooth

Needed hot water and a compfy bed!